Administrator

Administrator (Temporary Agency Contract) Location: Leicester, Leicestershire. LE2 Hours: 07:00 – 15:00, Monday to Friday Duration: Up to 3 Months Pay Rate: £13.50 - £13.72 per hour We are seeking a highly organised and proactive Administrator to provide temporary administrative support. This is an excellent opportunity for an experienced administrator with strong IT skills and excellent attention to detail to join a busy and customer-focused team. The Role You will play a key role in supporting the Team across a wide range of services, ensuring efficient administration and excellent customer service delivery. Key Responsibilities • Administer the off-street parking operations, including: • Pay and display machines • Pay-by-phone parking systems • Parking permit administration • Appeals relating to Penalty Charge Notices (PCNs) • Provide administrative support across all areas: • Community bookings • Sports pitches and pavilions • Green Team services • Cleansing services • Street furniture • Community events development • Customer enquiries and complaints • Respond professionally to customer comments, complaints and queries relating to parking and other service areas. • Monitor and maintain departmental inboxes, including DASH and Corporate Assets enquiries. • Support service compliance activities, including: • Risk assessments • Service documentation • Compliance tracking systems • Raise purchase orders and process goods received documentation. • Maintain accurate records and ensure data is entered and managed effectively. • Promote a customer-first culture and contribute to delivering high standards of service across the department. About You We are looking for someone who can hit the ground running and bring: • Previous administration experience within a busy office environment. • Excellent IT skills, including Microsoft Office applications. • High levels of attention to detail and accuracy. • A proactive and self-motivated approach to work. • Strong organisational and time management skills. • Excellent written and verbal communication skills. • The ability to manage multiple priorities and work effectively under pressure. • A commitment to delivering excellent customer service. Desirable • Full UK driving licence. • Business use included on vehicle insurance. What's on Offer? • Immediate start available. • Temporary assignment for up to 3 months. • Competitive hourly rate of £13.50 - £13.72. • Monday to Friday working pattern with no weekend work. • Opportunity to gain experience within a local government environment. • Supportive team and varied workload. If you have strong administrative skills, excellent IT knowledge, and enjoy providing high-quality support services, we'd love to hear from you. Apply today.