Administrator

An exciting new opening for a Sales Administrator to provide proactive administrative and commercial support to the Area Account Manager, ensuring excellent customer service, efficient sales processes, and the effective management of customer accounts. Competitive basic salary £35,000 with an uncapped commission structure, rewarding high performance. Sales Administrator Key Responsibilities • Provide comprehensive administrative and sales support to the Area Account Manager, completing all follow-up actions after customer appointments. • Set up and maintain customer pricing within the company system in accordance with approved commercial agreements. • Prepare accurate and timely customer quotations and ensure they are issued within agreed timescales. • Follow up sales enquiries in line with agreed action plans to maximise conversion and customer satisfaction. • Proactively contact existing and prospective customers to arrange appointments and support business development activities. • Identify and qualify new business prospects, carrying out agreed follow-up activities to generate sales opportunities. • Review and action all outstanding customer orders processed personally, ensuring timely progression and resolution. • Liaise with Purchasing and suppliers to obtain pricing, availability, and lead times for special order items. • Work collaboratively with customers and the Area Account Manager to resolve pricing queries promptly and accurately. • Monitor customer spending trends, identify reductions in purchasing activity, and support the development of customer retention and growth strategies. Sales Administrator Skills and Experience • Previous experience in a sales support, sales administration, customer service, or account support roles