Administrator

Job Description: Title: Administrator Contract: 6 months Location: Walsall, UK (On-site) Working Pattern: Full-time (Monday to Friday - 40 hrs/week - 8:30 am to 5:00 pm) Job Overview We are looking for a highly organised and detail-oriented Administrator to provide administrative and data management support within a busy operations team. The role involves processing data, maintaining accurate records, supporting customer enquiries, and assisting with the smooth day-to-day running of the service. This position would suit someone with excellent attention to detail, strong IT skills, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities • Accurately enter, update, and maintain data across spreadsheets, Salesforce, and bespoke systems. • Process documentation, customer requests, and administrative records in a timely manner. • Investigate and validate data, producing reports and highlighting discrepancies where required. • Answer inbound calls and emails, providing professional customer service and resolving routine queries. • Support operational teams by monitoring records, updating information, and reallocating work where required. • Operate the weighbridge system, processing tickets and maintaining accurate records. • Organise meeting rooms, welcome visitors, order stationery, and provide general office administration support. • Assist with ad hoc administrative projects and ensure compliance with company procedures and Health & Safety policies. Skills & Experience • Previous experience in administration, data entry, or office support. • Excellent attention to detail with strong accuracy when processing data. • Proficient in Microsoft Office, particularly Excel, and confident using databases or CRM systems. • Strong organisational and time management skills with the ability to prioritise workload. • Good communication skills and a professional telephone manner. • Able to work independently and use initiative in a busy environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.