Job description
Job summary.
Responsible
for attending to patients who wish to be seen by a health care professional;
diagnosing and treating patients presenting with minor illness, seeing and
advising people in respect of their continuing medical and nursing needs. Total
triage is in place for all requests for treatment. There is a requirement to
see extra or emergency patients where the situation demands. The practitioner
will need to prioritise using telephone triage the needs of patients,
accordingly, making any necessary referrals for investigations in the
appropriate manner. Patients with problems needing referral to secondary care
should be discussed with the registered GP.
Job responsibilities:
Assess, diagnose, plan, implement and evaluate
treatment/interventions and care for patients presenting with an
undifferentiated diagnosis.
Clinically examine and assess patient needs from a physiological
and psychological perspective, and plan clinical care accordingly.
Assess, diagnosis, plan, implement and evaluate
interventions/treatments for patients with complex needs and proactively
identify, diagnose, and manage treatment plans for patients at risk of
developing a long-term condition as appropriate.
Diagnose and manage both acute and chronic conditions, integrating
both drug- and non-drug-based treatment methods into a management plan.
Prescribe and review medication for therapeutic effectiveness,
appropriate to patient needs and in accordance with evidence-based practice and
national and practice protocols, and within scope of practice.
Work with patients to support compliance with and adherence to
prescribed treatments.
Provide information and advice on prescribed or over-the-counter
medication on medication regimens, side-effects, and interactions
Prioritise health problems and intervene appropriately to assist
the patient in complex, urgent or emergency situations, including initiation of
effective emergency care.
Support patients to adopt health promotion strategies that promote
healthy lifestyles, and apply principles of self-care.
Support and manage womens health needs.
Assess, identify, and refer patients presenting with mental health
needs in accordance with the NSF for Mental Health Implement and participate in
vaccination and immunisation programmes for both adults and children.
Advise, support, and administer vaccinations for patients
travelling abroad, where appropriate.
Promote and deliver evidence-based care for patients presenting
with aural conditions.
Meet the needs of patients presenting for opportunistic wound care.
Undertake minor surgery as appropriate to competence.
Utilise and demonstrate sensitive communication styles, to ensure
patients are fully informed and consent to treatment.
Communicate with and support patients who are receiving bad news.
Communicate effectively with patients and carers, recognising the
need for alternative methods of communication to overcome different levels of
understanding, cultural background, and preferred ways of communicating.
Anticipate barriers to communication and take action to improve
communication.
Maintain effective communication within the practice environment
and with external stakeholders.
Act as an advocate for patients and colleagues.
Ensure awareness of sources of support and guidance (e.g., PALS)
and provide information in an acceptable format to all patients, recognising
any difficulties and referring where appropriate.
Delivering a quality service
Recognise and work within own competence and professional code of
conduct as regulated by the NMC or other regulatory body.
Produce accurate, contemporaneous, and complete records of patient
consultation, consistent with legislation, policies and procedures.
Prioritise, organise, and manage own workload in a manner that
maintains and promotes quality.
Deliver care according to NSF, NICE guidelines, and evidence-based
care.
Assess effectiveness of care delivery through self and peer
review, benchmarking, and formal evaluation.
Initiate and participate in the maintenance of quality governance
systems and processes across the organisation and its activities.
Utilise the audit cycle as a means of evaluating the quality of
the work of self and the team, implementing improvements where required.
In partnership with other clinical teams, collaborate on improving
the quality of health care responding to local and national policies and
initiatives as appropriate.
Evaluate patients response to health care provision and the
effectiveness of care.
Support and participate in shared learning across the practice and
wider organisation.
Use a structured framework (e.g. root-cause analysis) to manage,
review and identify learning from patient complaints, clinical incidents and
near-miss events.
Assess the impact of policy implementation on care delivery.
Working with the practice management monitor and develop the
performance of the team in accordance with local policies.
Contribute to the appraisal of the performance of the team,
providing feedback as appropriate.
Understand and apply legal issues that support the identification
of vulnerable and abused children and adults, and be aware of statutory
child/vulnerable patients health procedures and local guidance.
Work with practice management to ensure the whole team have skills
and knowledge regarding domestic violence, vulnerable adults, substance abuse
and addictive behaviour.
Provide guidance and support to ensure appropriate referral if
required.
Leadership personal and people development
Act as one of a number of clinical leaders in the delivery of same
day care ensuring that the needs of the patient are a priority.
Take responsibility for own learning and performance including
participating in clinical supervision and acting as a positive role model.
Support staff development to maximise potential.
Actively promote the workplace as a learning environment,
encouraging everyone to learn from each other and from external good practice.
Encourage others to make realistic self-assessment of their
application of knowledge and skills, challenging any complacency or actions
that are not in the interest of the public and/or users of services.
Critically evaluate and review innovations and developments that
are relevant to the area of work.
Enlist support and influence stakeholders and decision-makers to
bring about new developments in the provision of services.
Work with practice management to ensure sufficient staff of
appropriate ability, quality and skill-mix are available to meet current and
future service delivery, that selection and recruitment processes are effective
and that equality of treatment of the team incorporates quality HR principles
and processes.
Contribute to the development of local guidelines, protocols, and
standards.
Maintain effective communication with those responsible for the
overall commissioning and procurement process.
Maintain active involvement in the planning and processes of
practice-based commissioning or similar initiatives.
Promote the role of the advanced nurse practitioner in general
practice.
Understand own role and scope and identify how this may develop
over time.
Work as an effective and responsible team member, supporting
others and exploring the mechanisms to develop new ways of working.
Delegate clearly and appropriately, adopting the principles of
safe practice and assessment of competence.
Create clear referral mechanisms to meet patient need.
Prioritise own workload and ensure effective time-management
strategies are embedded within the culture of the team.
Discuss, highlight, and work with the team to create opportunities
to improve patient care.
Manage and lead on the delivery of specifically identified
services or projects as agreed with the practice management team.
Agree plans and outcomes by which to measure success.
Manage and assess risk within the areas of responsibility,
ensuring adequate measures are in place to protect staff and patients.
Monitor work areas and practices to ensure they are safe and free
from hazards and conform to health, safety and security legislation, policies,
procedures, and guidelines.
Ensure appropriate supervision of safe storage, rotation and
disposal of vaccines and drugs.
Oversee the monitoring, stock control and documentation of drug
usage according to legal requirements where appropriate.
Undertake mandatory and statutory training requirements
Apply infection-control measures within the practice according to
local and national guidelines.
Advocate for policies that reduce environmental health risks, are
culturally sensitive and increase access to health care for all.
Interpret national strategies and policies into local
implementation strategies that are aligned to the values and culture of general
practice.
Job description
Job responsibilities
Job summary.
Responsible
for attending to patients who wish to be seen by a health care professional;
diagnosing and treating patients presenting with minor illness, seeing and
advising people in respect of their continuing medical and nursing needs. Total
triage is in place for all requests for treatment. There is a requirement to
see extra or emergency patients where the situation demands. The practitioner
will need to prioritise using telephone triage the needs of patients,
accordingly, making any necessary referrals for investigations in the
appropriate manner. Patients with problems needing referral to secondary care
should be discussed with the registered GP.
Job responsibilities:
Assess, diagnose, plan, implement and evaluate
treatment/interventions and care for patients presenting with an
undifferentiated diagnosis.
Clinically examine and assess patient needs from a physiological
and psychological perspective, and plan clinical care accordingly.
Assess, diagnosis, plan, implement and evaluate
interventions/treatments for patients with complex needs and proactively
identify, diagnose, and manage treatment plans for patients at risk of
developing a long-term condition as appropriate.
Diagnose and manage both acute and chronic conditions, integrating
both drug- and non-drug-based treatment methods into a management plan.
Prescribe and review medication for therapeutic effectiveness,
appropriate to patient needs and in accordance with evidence-based practice and
national and practice protocols, and within scope of practice.
Work with patients to support compliance with and adherence to
prescribed treatments.
Provide information and advice on prescribed or over-the-counter
medication on medication regimens, side-effects, and interactions
Prioritise health problems and intervene appropriately to assist
the patient in complex, urgent or emergency situations, including initiation of
effective emergency care.
Support patients to adopt health promotion strategies that promote
healthy lifestyles, and apply principles of self-care.
Support and manage womens health needs.
Assess, identify, and refer patients presenting with mental health
needs in accordance with the NSF for Mental Health Implement and participate in
vaccination and immunisation programmes for both adults and children.
Advise, support, and administer vaccinations for patients
travelling abroad, where appropriate.
Promote and deliver evidence-based care for patients presenting
with aural conditions.
Meet the needs of patients presenting for opportunistic wound care.
Undertake minor surgery as appropriate to competence.
Utilise and demonstrate sensitive communication styles, to ensure
patients are fully informed and consent to treatment.
Communicate with and support patients who are receiving bad news.
Communicate effectively with patients and carers, recognising the
need for alternative methods of communication to overcome different levels of
understanding, cultural background, and preferred ways of communicating.
Anticipate barriers to communication and take action to improve
communication.
Maintain effective communication within the practice environment
and with external stakeholders.
Act as an advocate for patients and colleagues.
Ensure awareness of sources of support and guidance (e.g., PALS)
and provide information in an acceptable format to all patients, recognising
any difficulties and referring where appropriate.
Delivering a quality service
Recognise and work within own competence and professional code of
conduct as regulated by the NMC or other regulatory body.
Produce accurate, contemporaneous, and complete records of patient
consultation, consistent with legislation, policies and procedures.
Prioritise, organise, and manage own workload in a manner that
maintains and promotes quality.
Deliver care according to NSF, NICE guidelines, and evidence-based
care.
Assess effectiveness of care delivery through self and peer
review, benchmarking, and formal evaluation.
Initiate and participate in the maintenance of quality governance
systems and processes across the organisation and its activities.
Utilise the audit cycle as a means of evaluating the quality of
the work of self and the team, implementing improvements where required.
In partnership with other clinical teams, collaborate on improving
the quality of health care responding to local and national policies and
initiatives as appropriate.
Evaluate patients response to health care provision and the
effectiveness of care.
Support and participate in shared learning across the practice and
wider organisation.
Use a structured framework (e.g. root-cause analysis) to manage,
review and identify learning from patient complaints, clinical incidents and
near-miss events.
Assess the impact of policy implementation on care delivery.
Working with the practice management monitor and develop the
performance of the team in accordance with local policies.
Contribute to the appraisal of the performance of the team,
providing feedback as appropriate.
Understand and apply legal issues that support the identification
of vulnerable and abused children and adults, and be aware of statutory
child/vulnerable patients health procedures and local guidance.
Work with practice management to ensure the whole team have skills
and knowledge regarding domestic violence, vulnerable adults, substance abuse
and addictive behaviour.
Provide guidance and support to ensure appropriate referral if
required.
Leadership personal and people development
Act as one of a number of clinical leaders in the delivery of same
day care ensuring that the needs of the patient are a priority.
Take responsibility for own learning and performance including
participating in clinical supervision and acting as a positive role model.
Support staff development to maximise potential.
Actively promote the workplace as a learning environment,
encouraging everyone to learn from each other and from external good practice.
Encourage others to make realistic self-assessment of their
application of knowledge and skills, challenging any complacency or actions
that are not in the interest of the public and/or users of services.
Critically evaluate and review innovations and developments that
are relevant to the area of work.
Enlist support and influence stakeholders and decision-makers to
bring about new developments in the provision of services.
Work with practice management to ensure sufficient staff of
appropriate ability, quality and skill-mix are available to meet current and
future service delivery, that selection and recruitment processes are effective
and that equality of treatment of the team incorporates quality HR principles
and processes.
Contribute to the development of local guidelines, protocols, and
standards.
Maintain effective communication with those responsible for the
overall commissioning and procurement process.
Maintain active involvement in the planning and processes of
practice-based commissioning or similar initiatives.
Promote the role of the advanced nurse practitioner in general
practice.
Understand own role and scope and identify how this may develop
over time.
Work as an effective and responsible team member, supporting
others and exploring the mechanisms to develop new ways of working.
Delegate clearly and appropriately, adopting the principles of
safe practice and assessment of competence.
Create clear referral mechanisms to meet patient need.
Prioritise own workload and ensure effective time-management
strategies are embedded within the culture of the team.
Discuss, highlight, and work with the team to create opportunities
to improve patient care.
Manage and lead on the delivery of specifically identified
services or projects as agreed with the practice management team.
Agree plans and outcomes by which to measure success.
Manage and assess risk within the areas of responsibility,
ensuring adequate measures are in place to protect staff and patients.
Monitor work areas and practices to ensure they are safe and free
from hazards and conform to health, safety and security legislation, policies,
procedures, and guidelines.
Ensure appropriate supervision of safe storage, rotation and
disposal of vaccines and drugs.
Oversee the monitoring, stock control and documentation of drug
usage according to legal requirements where appropriate.
Undertake mandatory and statutory training requirements
Apply infection-control measures within the practice according to
local and national guidelines.
Advocate for policies that reduce environmental health risks, are
culturally sensitive and increase access to health care for all.
Interpret national strategies and policies into local
implementation strategies that are aligned to the values and culture of general
practice.