Job description
Communication
Utilise and demonstrate sensitive communication
styles, to ensure patients and their families are fully informed and consent to
treatment.
Communicate effectively with patients and carers,
recognizing the need for alternative methods of communication to overcome
different levels of understanding, cultural background and preferred ways of
communicating.
Anticipate barriers to communication and take
action to improve communication.
Maintain effective communication within the
practice environment and with external stakeholders.
Act as an advocate for patients and colleagues.
Ensure awareness of sources of support and
guidance for patients, relatives and work colleagues, for example the
complaints department etc. and provide information in an acceptable format,
recognising any difficulties and referring where appropriate.
Motivate staff to achieve personal and
departmental targets and standards.
To work as part of a wider team to ensure that
the care of people living with Frailty is based on relevant best practice
guidance including, NSFs and NICE guidance and ICB policies.
Analytical
Tasks
Use technology and appropriate software as an aid
to management in planning, implementation and monitoring of care, presenting
and communicating information.
Review and process data using accurate SNOMED
codes in order to ensure easy and accurate information retrieval for monitoring
and audit processes.
Manage information searches using the internet
and local library databases.
Understand responsibility of self and others to
the practice and primary care trust regarding the Freedom of Information Act.
Present clinical data and information to the MDT
team to agree patient pathway
Physical
Skills
Able to travel across sites and South Wirral
footprint.
Work is physically challenging and will include
physical examination of patients, lifting and handling of patients and
equipment.
Undertake a range of diagnostics including ECG
and phlebotomy and near patient testing as appropriate.
Keyboard skills; knowledge of electronic care
records and mobile working, databases, spreadsheet, email, word processing,
presentation, email,Internet,Intranet and clinical software systems
Responsibility
for Patient Care
Recognise and work within own competence and
professional code of conduct as regulated by the HCPC.
Produce accurate, contemporaneous and complete
records of patient consultation, consistent with legislation, policies and
procedures.
Prioritize, organise and manage own workload in a
manner that maintains and promotes quality.
Deliver care according to NSF, NICE guidelines
and evidence-based care.
Assess effectiveness of care delivery through
self and peer review, benchmarking and formal evaluation.
Initiate and participate in the maintenance of
quality governance systems and processes across the organisation and its
activities.
Utilize the audit cycle as a means of evaluating
the quality of the work of self and the team, implementing improvements where
required.
In partnership with other clinical teams,
collaborate on improving the quality of health care responding to local and
national policies and initiatives as appropriate.
Evaluate patients response to health care
provision and the effectiveness of care.
Support and participate in shared learning across
the practice and wider organisation.
Contribute to the appraisal of the performance of
the team, providing feedback as appropriate
Understand and apply legal issues that support
the identification of vulnerable and abused children and adults, and be aware
of statutory child/vulnerable patients health procedures and local guidance.
Clinical
Practice Specific:
Clinically examine and
assess patient needs from a physiological and psychological perspective, and
develop person centered and holistic plans of clinical care accordingly.
Assess, diagnosis,
plan, implement and evaluate interventions-treatments for patients with complex
needs seeking advice as appropriate.
Prescribe and review
medication within personal ability for therapeutic effectiveness, appropriate
to patient needs and in accordance with evidence-based practice and national
and practice protocols, and within scope of practice.
Work with patients in
order to support compliance with and adherence to prescribed treatments.
Provide information and
advice on prescribed or over-the-counter medication on medication regimens,
side-effects and interactions.
Prioritise health
problems and intervene appropriately to assist the patient in complex, urgent
or emergency situations, including initiation of effective emergency care and
working with our multiple stakeholders to ensure best patient care, ensuring
patients receive the right care at the right time.
Support patients and
their families to adopt health promotion strategies that promote healthy
lifestyles, and apply principles of self-care.
Assess, identify and
refer patients presenting with mental health needs in accordance with the NSF
for Mental Health.
Job description
Job responsibilities
Communication
Utilise and demonstrate sensitive communication
styles, to ensure patients and their families are fully informed and consent to
treatment.
Communicate effectively with patients and carers,
recognizing the need for alternative methods of communication to overcome
different levels of understanding, cultural background and preferred ways of
communicating.
Anticipate barriers to communication and take
action to improve communication.
Maintain effective communication within the
practice environment and with external stakeholders.
Act as an advocate for patients and colleagues.
Ensure awareness of sources of support and
guidance for patients, relatives and work colleagues, for example the
complaints department etc. and provide information in an acceptable format,
recognising any difficulties and referring where appropriate.
Motivate staff to achieve personal and
departmental targets and standards.
To work as part of a wider team to ensure that
the care of people living with Frailty is based on relevant best practice
guidance including, NSFs and NICE guidance and ICB policies.
Analytical
Tasks
Use technology and appropriate software as an aid
to management in planning, implementation and monitoring of care, presenting
and communicating information.
Review and process data using accurate SNOMED
codes in order to ensure easy and accurate information retrieval for monitoring
and audit processes.
Manage information searches using the internet
and local library databases.
Understand responsibility of self and others to
the practice and primary care trust regarding the Freedom of Information Act.
Present clinical data and information to the MDT
team to agree patient pathway
Physical
Skills
Able to travel across sites and South Wirral
footprint.
Work is physically challenging and will include
physical examination of patients, lifting and handling of patients and
equipment.
Undertake a range of diagnostics including ECG
and phlebotomy and near patient testing as appropriate.
Keyboard skills; knowledge of electronic care
records and mobile working, databases, spreadsheet, email, word processing,
presentation, email,Internet,Intranet and clinical software systems
Responsibility
for Patient Care
Recognise and work within own competence and
professional code of conduct as regulated by the HCPC.
Produce accurate, contemporaneous and complete
records of patient consultation, consistent with legislation, policies and
procedures.
Prioritize, organise and manage own workload in a
manner that maintains and promotes quality.
Deliver care according to NSF, NICE guidelines
and evidence-based care.
Assess effectiveness of care delivery through
self and peer review, benchmarking and formal evaluation.
Initiate and participate in the maintenance of
quality governance systems and processes across the organisation and its
activities.
Utilize the audit cycle as a means of evaluating
the quality of the work of self and the team, implementing improvements where
required.
In partnership with other clinical teams,
collaborate on improving the quality of health care responding to local and
national policies and initiatives as appropriate.
Evaluate patients response to health care
provision and the effectiveness of care.
Support and participate in shared learning across
the practice and wider organisation.
Contribute to the appraisal of the performance of
the team, providing feedback as appropriate
Understand and apply legal issues that support
the identification of vulnerable and abused children and adults, and be aware
of statutory child/vulnerable patients health procedures and local guidance.
Clinical
Practice Specific:
Clinically examine and
assess patient needs from a physiological and psychological perspective, and
develop person centered and holistic plans of clinical care accordingly.
Assess, diagnosis,
plan, implement and evaluate interventions-treatments for patients with complex
needs seeking advice as appropriate.
Prescribe and review
medication within personal ability for therapeutic effectiveness, appropriate
to patient needs and in accordance with evidence-based practice and national
and practice protocols, and within scope of practice.
Work with patients in
order to support compliance with and adherence to prescribed treatments.
Provide information and
advice on prescribed or over-the-counter medication on medication regimens,
side-effects and interactions.
Prioritise health
problems and intervene appropriately to assist the patient in complex, urgent
or emergency situations, including initiation of effective emergency care and
working with our multiple stakeholders to ensure best patient care, ensuring
patients receive the right care at the right time.
Support patients and
their families to adopt health promotion strategies that promote healthy
lifestyles, and apply principles of self-care.
Assess, identify and
refer patients presenting with mental health needs in accordance with the NSF
for Mental Health.