Job description
Are you an experienced Air Import Clerk looking for your next opportunity with a well-established freight forwarding company? Our client is seeking a proactive and organised individual to join their busy operations team, managing air import shipments from start to finish.
This is an excellent opportunity for someone with a strong background in airfreight imports who enjoys working in a fast-paced environment and delivering exceptional customer service.
Key Responsibilities
• Manage air import shipments from start to finish, ensuring all operational and customs requirements are met.
• Monitor ETAs and proactively track incoming shipments.
• Book shipments from pre-alerts, working closely with the customer service team.
• Complete pre-lodgements and T1 documentation.
• Create and maintain ETSF records.
• Handle a portfolio of key customer accounts, providing a high level of service.
• Complete customs entries accurately and in line with current regulations.
• Prepare customer quotations.
• Arrange collections and deliveries with transport providers.
• Liaise with airlines, customers, hauliers and internal departments to ensure the smooth movement of freight.
The Ideal Candidate
• Previous experience in air import freight forwarding, managing shipments from start to finish.
• Experience using ASM GEMS is highly desirable.
• Strong knowledge of customs procedures, including customs entries, T1s and pre-lodgements.
• Excellent organisational skills with the ability to prioritise a busy workload.
• Strong communication skills and the ability to build lasting customer relationships.
• A proactive approach with excellent attention to detail.