Application Support Manager

A hands-on leadership role responsible for managing the full lifecycle of banking applications, including development, support, and delivery. You will oversee core systems, lead a small team, and ensure secure, reliable, and compliant technology solutions that support critical business operations. Client Details This company is a well-established organisation in the financial services industry, known for its commitment to delivering innovative solutions and maintaining operational excellence. With a presence in London, it offers a professional environment that values technical expertise and effective management. Description • Oversee core banking application environments, including patching, EOD processing, and system performance • Provide hands-on support for application failures and ensure rapid resolution • Collaborate with infrastructure teams on system performance, backup, and recovery • Lead and manage a team of developers and application support analysts • Deliver software changes, projects, and BAU enhancements • Plan and manage workloads, timelines, and resource allocation • Ensure effective application support, incident management, and SLA adherence • Implement monitoring, performance tuning, and optimisation strategies • Manage vendor relationships and ensure third-party support continuity • Oversee application upgrades, patches, and maintenance with minimal disruption • Maintain documentation, configurations, and operational procedures • Ensure compliance with security, audit, and regulatory standards • Support business continuity and disaster recovery planning • Provide reporting and updates to senior stakeholders and project teams • Manage budgets for application support and development activities Profile A successful Application Development and Support Manager should have: • Proven experience in application development and support management • Strong knowledge of application lifecycle management, Agile, and DevOps practices • Experience with incident management in complex technical environments • Familiarity with core banking systems and enterprise platforms • Experience with IBM Power Systems, AS/400, RPG, or COBOL is highly desirable • Strong understanding of software development, testing, and documentation practices • Experience with Microsoft Azure or cloud-based platforms • Knowledge of ITIL or similar service management frameworks • Strong leadership and team management experience • Excellent problem-solving and decision-making skills • Ability to manage multiple projects in a fast-paced environment • Strong communication and stakeholder management skills • Relevant degree in Computer Science, IT, or a related field • Certifications such as PMP or Scrum Master are advantageous Job Offer • Competitive daily rate between GBP 450 and GBP 500. • Interim contract central London • Chance to contribute to impactful projects in the financial services industry. • Professional and collaborative work environment. If you are an experienced Application Development and Support Manager looking for your next challenge in London, we encourage you to apply today.