Assistant Block Manager

Salary: Up to £35,000 (DOE) Hours: Monday-Friday Location: Office-based, Croydon Portfolio: Supporting 400-500 units across 5-6 residential blocks The Role We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management. Key Responsibilities Property Management • Support the day-to-day management of residential blocks and communal areas • Assist with site inspections and follow up on maintenance issues • Coordinate contractors for cleaning, repairs, and compliance works • Respond to resident queries and support complaint resolution Leasehold & Compliance • Assist in ensuring compliance with lease agreements and legal obligations • Support Section 20 consultation processes • Help maintain accurate records and stay updated on leasehold legislation Health & Safety • Support compliance with H&S and fire safety regulations • Assist with arranging risk assessments, inspections, and insurance renewals Major Works • Provide administrative and operational support on larger projects • Liaise with contractors and help track timelines and budgets • Communicate updates to leaseholders where required Stakeholder Management • Build relationships with residents, leaseholders, and freeholders • Support the preparation for AGMs and client reporting Legal & Disputes • Assist in handling resident queries and low-level disputes • Escalate more complex issues appropriately • Support compliance with GDPR, AML, and relevant regulations About You • Minimum one year experience in residential/block property management • Understanding of leasehold and service charge processes • Strong organisational and communication skills • Able to manage multiple tasks and work in a fast-paced environment • Proactive, detail-oriented, and eager to learn Please contact Jack on - Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk