Job description
Assistant Store Manager
This is a great opportunity for a motivated retail leader to support busy convenience store operations in a unique, fast-paced, event-driven environment at the NEC, where no two trading days are the same.
If you’ve also worked in the following roles, we’d also like to hear from you: Retail Assistant Manager, Deputy Store Manager, Assistant Manager, Store Supervisor, Retail Supervisor, Retail Manager, Store Manager, Shift Manager, Duty Manager, Retail Team Leader
SALARY: £28,500 per annum + Benefits
LOCATION: NEC, Birmingham, West Midlands
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
This is a rewarding opportunity for an Assistant Store Manager who enjoys pace, variety and hands-on leadership in a busy retail setting.
As the Assistant Store Manager you will support daily store operations, help plan rotas around event schedules, manage stock availability and maintain strong customer service standards.
The Assistant Store Manager will also use Excel and internal systems to support sales forecasting, ordering and stock planning during high-demand periods.
The role would suit someone organised, adaptable and confident leading a team when footfall and trading patterns change quickly.
DUTIES
Your duties as the Assistant Store Manager include:
• Store Operations: Support the day-to-day running of the store, ensuring high standards are maintained across service, presentation and trading activity
• Rotas and Staffing: Plan, manage and optimise staff rotas in line with event schedules, trading patterns and peak footfall
• Pricing and Product Accuracy: Manage product pricing, ensuring information is accurate, competitive and kept up to date
• Ordering and Stock Availability: Place and manage orders, helping ensure stock is available to meet customer demand during busy periods
• Sales and Stock Forecasting: Use Excel and internal systems to forecast sales and stock requirements
• Team Leadership: Lead, motivate and support team members during busy, fast-moving and high-pressure trading periods
• Customer Service: Help ensure excellent customer service is delivered consistently across the store
• Compliance and Safety: Maintain compliance with company procedures, health and safety and food safety standards
CANDIDATE REQUIREMENTS
• Previous experience in retail or convenience store management
• Strong organisational and time management skills
• Confident using Excel for forecasting and data analysis
• Able to work effectively in a fast-paced, high-pressure environment
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Flexible approach to working hours, including evenings, weekends and event days
BENEFITS
• A unique and exciting working environment at the NEC
• Opportunity to work within a fast-growing, family-run business
• A supportive team culture
• Career development opportunities
• Company events
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14970
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