B2B Sales Support Executive

An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers. Client Details Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans. Description Main Responsibilities • Support the field and internal sales teams with day-to-day account management activities. • Prepare quotations, pricing schedules, sales proposals, and customer presentations. • Manage customer enquiries and act as a key point of contact for B2B accounts. • Process orders and ensure accurate information is maintained across internal systems. • Monitor sales performance data and provide regular reporting to management. • Coordinate promotional activity, product launches, and customer communications. • Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment. • Maintain CRM and sales databases, ensuring data accuracy and integrity. • Assist with contract administration, customer onboarding, and account reviews. • Identify opportunities to improve customer service levels and support revenue growth. • Produce sales forecasts, pipeline reports, and business performance metrics. • Support Key Account Managers with strategic customer projects and tenders. Profile Ideal Candidate ProfileThe successful candidate will demonstrate: • Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role. • Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment. • Strong organisational and time management skills. • Excellent communication and stakeholder management abilities. • High levels of accuracy and attention to detail. • Strong IT skills including Microsoft Excel and CRM systems. • Ability to analyse sales data and produce meaningful reports. • A proactive and solutions-focused approach. • Commercial awareness and a genuine interest in supporting business growth. • The confidence to work independently whilst collaborating effectively with cross-functional teams. Job Offer What's on Offer? • Competitive basic salary of £29,000 - £35,000 per annum • Performance-related bonus scheme • Hybrid working arrangement • Comprehensive company benefits package • Ongoing training and professional development • Career progression opportunities within a growing organisation • Supportive and collaborative team environment • Modern office facilities • Company pension scheme • Generous annual leave entitlement