Barista

Overview BaristaThe Barista is responsible for delivering exceptional customer service across the retail outlets & charging facilities at the GRIDSERVE Electric Forecourt(R).The Barista will greet, serve and interact with customers, building positive relationships helping to promote repeat custom. Full training will be provided to ensure the highest standard of service can be delivered resulting in positive customer feedback and satisfaction evidenced through audit results, reviews and ratings.A bit about the roleDay to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile. What's involved? • Crafting great coffee that hits that sweet spot every time • Serving customers with a smile so they walk away happy and excited about their next visit • Soaking up all there is to know about Costa products dont forget our teas, frappes, seasonal ranges and much more • Working with your team to maintain health & safety and cleanliness across the store • Most importantly, having fun this is your time to learn, develop and meet great people A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? • A positive outlook, can-do attitude, and bags of personality • A passion for delivering excellence in everything you do • The communication skills to strike up a good conversation with our customers daily • A hard-working attitude and multi-tasking skills What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: • £12.60ph • Great Opportunities to develop yourself and progress your career • Whilst on Shift 50% on food and bottled drinks • Company Pension • Employee Assistance Programme • Health & Wellbeing Programme • Free Parking on site And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us The GRIDSERVE Electric Forecourt is one of the most technically advanced electric vehicle charging stations, powered by 100% renewable energy with a retail facility featuring a high-quality lounge for customers to use while their vehicles are charging. This also acts as an educational area, providing information about electric vehicles, solar energy generation and ecology. *This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.