Branch Administrator

Branch Administrator Location: Sutterton, Lincolnshire (PE20 2ET) Job Type: Full-time, Permanent Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Sutterton. This is an excellent opportunity to join an established and supportive team, providing essential administrative support to ensure the smooth day-to-day running of a busy branch. Main Purpose of the RoleThe Branch Administrator will play a key role in supporting the Branch Manager and wider team by providing high-level administrative and organisational support. You will be the first point of contact for customers, assist with financial administration, maintain accurate records, and help ensure the branch operates efficiently while delivering an exceptional level of customer service. Roles & Responsibilities • Provide comprehensive administrative and personal assistant support to the Branch Manager. • Manage incoming calls and operate the branch switchboard. • Welcome customers and handle enquiries professionally via telephone, email, and face-to-face. • Process invoices, delivery notes, quotations, delivery tickets, and associated documentation. • Carry out daily cashiering duties and liaise with Head Office. • Maintain accurate filing systems, stock records, and confidential documentation. • Update and maintain the sales database. • Assist with monthly stock checks on domestic items. • Support the sales team during trade shows and promotional events. • Ensure effective communication across the branch. • Deliver a consistently professional and customer-focused service. Additional Responsibilities • Support colleagues across the branch with general administration. • Maintain confidentiality when handling sensitive information. • Ensure records are accurate and up to date. • Assist in ensuring smooth day-to-day branch operations. • Adapt to changing priorities within a busy working environment. Experience, Skills & Qualifications • Previous experience in an administration or office support role. • Excellent communication skills with a professional telephone manner. • Strong customer service skills and confidence dealing with people at all levels. • Excellent organisational skills with the ability to prioritise a varied workload. • High level of accuracy and attention to detail. • Proficient in Microsoft Office, including Word, Excel and PowerPoint. • Self-motivated, proactive and able to work independently as well as part of a team. • Able to use initiative in a fast-paced environment. • Professional, approachable and trustworthy when handling confidential information. • Full UK driving licence. Working Pattern & Benefits • Hours: 40 hours per week, Monday to Friday, 8:00am – 5:00pm (1-hour unpaid lunch). • Benefits:32 days annual leave (including Bank Holidays) • Workplace pension • Life assurance (2x salary) • Staff discount • Car tyre discount • Company sick pay scheme • Flu vaccination • Employee referral scheme • Performance-related bonus • Salary: Competitive, dependent on experience. Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance and IT. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.