Job description
We are looking for a customer-focused and highly organised Business Centre Manager
• In this role, you will be accountable for ensuring an exceptional customer experience, effective operation day to day and revenue growth.
• You will be acting in a supervisory capacity to centre operation assistants.
Key Responsibilities
• Customer service and customer relations
• Operations management
• Sales and KPI target leadership
• Supervisory role to assistants
• Financial management
• Policy and compliance
• Training and development
• Health and safety
The ideal candidate would have:
• A proven record in revenue generation within a customer facing environment
• Strong commercial and sales acumen
• Strong leadership skills
• The ability to ensure an exceptional customer experience
Knowledge and Experience required:
Proficiency in Microsoft office 365 & CRM software
Whats on Offer:
A supportive and dynamic working environment.
The chance to be part of a team committed to delivering exceptional customer experiences.
If this sounds like a career move for you and would like more information, we would love to hear from you!