Job description
JOB TITLE: Chinese-Speaking Inside Sales / Business Development Specialist
LOCATION: Swindon, United Kingdom (Hybrid – 3 days in office)
JOB TYPE: Permanent (Full-time)
SALARY: 40K + Performance Bonus
LANGUAGE REQUIREMENTS: Fluent English (Essential) + Mandarin Chinese (Essential)
ABOUT THE ROLE
This is a commercially driven Inside Sales / Business Development role focused on supporting and expanding business across the China market.
The position requires a proactive, performance-oriented individual who can manage client relationships, drive new business opportunities, and deliver consistent sales growth within a fast-paced, target-driven environment.
You will act as a key link between international teams and Chinese clients, ensuring smooth communication, strong account management, and efficient sales execution.
KEY RESPONSIBILITIES
Sales & Business Development
• Develop and grow new business opportunities within the China market
• Manage inbound and outbound sales activities to drive revenue growth
• Build and maintain a strong sales pipeline through CRM systems
• Meet and exceed sales targets and KPIs
• Identify new industry sectors, customers, and product opportunities
Account Management
• Maintain and develop strong relationships with existing clients
• Act as the key point of contact for assigned customer accounts
• Deliver high levels of customer service and client satisfaction
• Identify opportunities for account expansion and upselling
Sales Operations & Coordination
• Maintain accurate sales data, pipeline tracking, and customer records in CRM systems
• Prepare sales reports, forecasts, and performance analysis
• Support pricing, quotation, and order processing activities
• Coordinate with internal teams including operations, logistics, and finance
Market Development & Analysis
• Analyse market trends, customer needs, and competitor activity
• Support regional sales strategy and growth initiatives
• Participate in business development activities, including events and exhibitions when required
SKILLS & EXPERIENCE
Essential:
• Minimum 3 years of experience in Sales, Business Development, or Account Management
• Proven track record of achieving or exceeding sales targets
• Experience working with international markets, ideally China or APAC
• Strong commercial awareness with a performance-driven mindset
• Excellent communication, negotiation, and relationship-building skills
• Strong organisational skills and ability to manage multiple priorities
• Experience using CRM systems and sales reporting tools
• Fluent Mandarin Chinese and strong English communication skills
Preferred:
• Degree in Business, Marketing, or a related discipline
• Experience in B2B sales or technical/commercial industries
• Understanding of Chinese business culture and working practices
• Experience working in fast-paced, international environments
GENERAL RESPONSIBILITIES
• Deliver a high standard of professionalism in all client interactions
• Work collaboratively across departments to achieve business objectives
• Contribute to continuous improvement of sales processes and operations
• Support ad hoc projects and tasks as required