Business Operations Manager

Your new company Our client is a well-established charitable organisation that has been supporting carers and vulnerable individuals within the local community for over 30 years. Delivering both Care at Home services and comprehensive support programmes, the organisation provides vital care, advocacy, one-to-one assistance, and community-based services that make a meaningful difference to people's lives. Following a recent strategic transformation, an opportunity has arisen for an experienced Operations Director to provide leadership and operational oversight across multiple service areas. Your new role As Operations Director, you will report directly to the Board and take overall responsibility for the organisation's operational performance. Managing two senior managers, you will oversee the effective delivery of key services, ensuring operations are efficient, sustainable, and aligned with organisational objectives. This is a pivotal leadership position where you will provide stability and direction during a period of organisational change. You will work collaboratively with stakeholders across the organisation, drive continuous improvement initiatives, support teams through change, and foster a positive and inclusive culture. The role requires a commercially minded and solutions-focused leader who can confidently navigate operational challenges while maintaining a strong focus on service quality and organisational outcomes. What you'll need to succeed To be successful in this role, you will be an experienced senior leader with a proven track record of managing operational teams and leading organisational change. You will possess strong stakeholder management and communication skills, with the ability to influence, collaborate, and build effective working relationships at all levels.You will bring a strategic and business-focused approach, alongside strong decision-making and problem-solving abilities. Experience within the charity, health and social care, public sector, or wider not-for-profit environment would be advantageous, although candidates with transferable leadership experience from other sectors are also encouraged to apply. What you'll get in return This is an opportunity to join a respected organisation with a strong reputation for delivering essential community services. You will play a key role in shaping the future direction of the organisation, leading committed teams and making a tangible impact on the services provided to local communities. A competitive salary and benefits package will be offered alongside the opportunity to influence meaningful organisational change. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk