Business Operations Manager

Business Operations Manager About the OrganisationOur client is a respected, values-led organisation delivering care, wellbeing, advocacy and community support services across the region. Following a period of transformation, they are seeking an experienced Business Operations Manager to drive performance, lead operational improvement and support the continued development of the organisation. The RoleReporting to the senior leadership team, you'll oversee day-to-day operations, lead senior managers and ensure services are delivered safely, efficiently and in line with strategic objectives. This is a high-impact leadership role where you'll drive performance, lead change, improve processes and help embed a culture of accountability, collaboration and continuous improvement. Working closely with senior stakeholders, board members and external partners, you'll play a key role in shaping the organisation's future direction. Key Responsibilities Lead and develop high-performing teams Drive operational efficiency and continuous improvement Monitor KPIs and organisational performance Lead change and transformation initiatives Ensure compliance, governance and risk management Manage budgets and resources effectively Build strong relationships with stakeholders, regulators and partners About YouWe're looking for a proven operational leader with experience managing teams, driving organisational performance and leading change within a complex, service-led environment. You'll be a strategic thinker and strong people leader, capable of balancing operational demands with long-term organisational goals. We're particularly keen to hear from candidates with leadership experience within: * Healthcare & Social Care * Public Sector & Local Authorities * Education & Training * ALIOS & Regulated Care Environments * Housing, Community & Third Sector Organisations Applications are also welcomed from candidates with transferable operational leadership experience from other service-led organisations. What's on Offer? Generous annual leave allowance Excellent pension scheme Flexible & hybrid working options Opportunity to influence strategy and drive meaningful change Supportive, values-led culture Make a genuine difference to local communities and service users Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk