Business Support Officer

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: • Midlands Partnership University NHS Foundation Trust • North Staffordshire Combined Healthcare NHS Trust • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. • Staffordshire and Stoke-on-Trent Integrated Care Board The role is responsible for coordinating business support, performance reporting, governance, workforce monitoring, and administrative processes to help ensure efficient, compliant, and effective service: • Provide business, operational and administrative support to managers and teams. • - Produce and analyse performance, workforce and activity reports. • Monitors waiting lists, targets, compliance and data quality. • Support governance, audits, risk management and CQC requirements. • Maintain accurate records, systems and management information. • Support workforce reporting, training and appraisal compliance. • Develop and improve administrative processes and reporting systems. • Liaise with stakeholders to support effective service delivery. • Prepare reports, presentations, correspondence and meeting papers. • Identify and escalate performance, compliance and operational risks. Job description Job responsibilities This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: • Midlands Partnership University NHS Foundation Trust • North Staffordshire Combined Healthcare NHS Trust • University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. • Staffordshire and Stoke-on-Trent Integrated Care Board The role is responsible for coordinating business support, performance reporting, governance, workforce monitoring, and administrative processes to help ensure efficient, compliant, and effective service: • Provide business, operational and administrative support to managers and teams. • - Produce and analyse performance, workforce and activity reports. • Monitors waiting lists, targets, compliance and data quality. • Support governance, audits, risk management and CQC requirements. • Maintain accurate records, systems and management information. • Support workforce reporting, training and appraisal compliance. • Develop and improve administrative processes and reporting systems. • Liaise with stakeholders to support effective service delivery. • Prepare reports, presentations, correspondence and meeting papers. • Identify and escalate performance, compliance and operational risks.