Call Agent

• Communicate effectively and efficiently with a wide range of people in respect of sensitive and confidential information. • Be responsible for checking the service inboxes on a rota basis and take appropriate actions. • To maintain and update high standard manual and electronic filing system updating information according to Trust policies and procedures. • To input all necessary data to the Trusts data collection systems, both manual and electronic. For further details of the role please see the attached job description. Job description Job responsibilities • Communicate effectively and efficiently with a wide range of people in respect of sensitive and confidential information. • Be responsible for checking the service inboxes on a rota basis and take appropriate actions. • To maintain and update high standard manual and electronic filing system updating information according to Trust policies and procedures. • To input all necessary data to the Trusts data collection systems, both manual and electronic. For further details of the role please see the attached job description.