Caretaker - Housing Services [Manchester City council]

Caretaker (High-Rise) • Location: Housing Services, Neighbourhoods Directorate • Pay: £14.47 • Job Type: Full-time We are seeking a dedicated Caretaker to provide top-notch caretaking, cleaning, security, and facilities management services across high-rise residential buildings. This role is crucial in maintaining safe, clean, and welcoming communal areas and facilities, acting as a key point of contact for residents, and ensuring compliance with health and safety standards. Day-to-day of the role: • Cleaning and Building Maintenance: Maintain communal areas, buildings, and grounds to high standards. Conduct comprehensive cleaning and janitorial services, and carry out regular inspections to report any defects. • Health, Safety, and Security: Manage daily building safety, perform risk assessments, and ensure all compliance checks are completed. Act as a key holder and conduct fire safety inspections and other safety checks. • Repairs and Contractor Management: Report and monitor repair requests, liaise with contractors, and ensure maintenance works are completed timely and efficiently. • Resident Services: Provide responsive and professional service to residents, handle enquiries, and promote community engagement initiatives. • Estate and Environmental Management: Maintain waste disposal areas and support the upkeep of communal gardens and green spaces. • Administrative Responsibilities: Keep accurate records of repairs, inspections, and compliance activities using relevant systems. Required Skills & Qualifications: • Proven experience in cleaning, caretaking, facilities management, or estate services. • Strong understanding of health and safety responsibilities in a residential or public-facing environment. • Skilled in conducting inspections and identifying maintenance, security, or safety issues. • Excellent customer service and communication skills. • Proficient in maintaining accurate records and using basic IT systems. • Ability to work independently and manage a varied workload. • Full UK Driving Licence and access to a vehicle. Desirable: • Experience in housing or local government services. • Knowledge of fire safety procedures and building compliance requirements. • Experience working with contractors and residents in a residential environment. Core Behaviours: • Customer-focused and responsive. • Professional and accountable. • Committed to health, safety, and continuous improvement. • Collaborative and respectful. • Proactive in taking ownership and resolving issues. Benefits: • Competitive salary and benefits package. • Opportunities for professional development and training. • Supportive team environment.