Cargowise Assistant

Freightserve recruitment are looking for a CargoWise Assistant for a well established Freight Forwarder based in the Heathrow area. Daily duties:- • Provide 1st line support for all user CargoWise issues that arise • Assist in CargoWise IT projects including company system implementations • Utilise 2nd line escalation when required • Support of problems with various Microsoft applications • Basic level network infrastructure support • Some IT supplier related activities e.g., Procurement Personal Attributes:- • Attention to detail and logical approach • Excellent written and spoken English • Interest in project work • Flexible and resilient • Optimum time management and able to effectively prioritise tasks • Proactive • Strong analytical skills • Problem-solving skills • Willingness to learn with new IT products • Integrity: The role requires appropriate handling of confidential, sensitive information • Able to effectively analyse data Required Experience:- • Cargo Wise experience essential • Previous experience minimum 3 years • Successful assistance of projects within previous role As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.