Claims Assistant

As a Claims Assistant in the professional services industry, you'll play a key role in supporting the claims process to ensure everything runs efficiently. This role involves working closely with the customer service team to provide accurate and timely assistance to clients. Client Details An organisation within the professional services industry. Description • Review and process customer claims with precision and adherence to company policies. • Maintain up-to-date records of claims and related documentation. • Communicate effectively with customers to provide updates and resolve queries. • Coordinate with internal departments to ensure smooth claims handling. • Identify and escalate complex or high-priority claims to senior team members. • Contribute to process improvements to enhance claims management efficiency. • Ensure compliance with regulatory standards and company guidelines. • Support team members with administrative tasks as required. Profile A successful Claims Assistant should have: • Strong organisational and administrative skills. • Excellent attention to detail and accuracy. • Proficiency in using computer systems and databases. • Effective communication and interpersonal skills. • A proactive approach to problem-solving. • Previous experience in customer service or a related role within professional services is advantageous. Job Offer • Salary of £27,000 with monthly bonus! • Permanent position offering job stability. • Early finish on a Friday - either 2pm or 1pm! • Collaborative and supportive small-sized team environment. • Opportunities for professional growth and skill development. If you are ready to bring your skills and expertise to this Claims Assistant role, we encourage you to apply now!