Client Advisor

We are seeking a Client Advisor to join a busy Commercial Insurance team within a well-established independent brokerage. You will provide high-quality service and technical support to clients, helping to manage their insurance needs from new business through to renewals and mid-term adjustments. Working closely with Client Executives and insurers, you’ll play a key role in delivering excellent client outcomes while developing your technical knowledge of commercial insurance. Key Responsibilities • Manage new business, renewals and mid-term adjustments • Provide technical administration across commercial insurance policies • Liaise with insurers to secure appropriate cover for clients • Handle client queries, claims support and policy updates • Ensure accurate records and compliance with FCA requirements • Identify cross-selling and up-selling opportunities • Support payment processing and premium finance arrangements About You • Experience in a regulated or FCA-compliant environment • Background in general insurance or strong client service experience • Strong communication and organisational skills • Confident working independently and as part of a team • Customer-focused with a proactive approach Desirable • Knowledge of commercial insurance • Progress towards CII qualifications • Experience using Acturis or similar systems