Client Services Assistant

Guest Services Assistant – 2-Day Event Join Our Team and Help Deliver an Outstanding Event Experience Do you thrive in a customer-facing role and enjoy making a positive impact on people's experiences? Reed Business Support is seeking enthusiastic and professional Guest Services Assistants to support an exciting 2-day event. This is a fantastic opportunity to gain hands-on event experience, work as part of a friendly team, and play a key role in ensuring guests receive exceptional service from start to finish. The Opportunity As a Guest Services Assistant, you'll be at the heart of the event, acting as a welcoming and knowledgeable point of contact for attendees. Your support will help create a seamless and enjoyable experience for every guest. Key Responsibilities • Welcoming guests and providing a professional first impression. • Assisting with registration and check-in procedures. • Providing information, guidance, and directions to attendees. • Responding to guest enquiries in a friendly and helpful manner. • Managing queues and ensuring smooth guest flow throughout the event. • Resolving queries and escalating issues where necessary. • Supporting the wider event team to ensure the event runs efficiently. About You • Friendly, approachable, and confident communicating with a wide range of people. • Passionate about delivering excellent customer service. • Calm and professional when working in a busy environment. • Reliable, punctual, and well-presented. • Comfortable working both independently and as part of a team. • Experienced in customer service, hospitality, retail, or events (desirable but not essential). The Benefits of Joining • The chance to be part of a high-profile live event. • Valuable experience within the events and customer service sector. • A supportive and collaborative working environment. • The opportunity to meet new people and develop your customer-facing skills. • A short-term assignment where you can make an immediate impact. If you're an enthusiastic individual who enjoys helping people and creating memorable experiences, we'd love to hear from you. Apply now and be part of a team dedicated to delivering an exceptional event experience for every guest.