Job description
Client Services / Project Manager
Permanent
Onsite
Salary dependent on experience
Job purpose: Client Services / Project Manager
We are working with a leading organisation within their industry who are looking for a Client Services / Project Manager to join their team. This is a fast-paced, client-focused role where you will be responsible for managing projects from initial brief through to final delivery, acting as the key link between clients and internal production teams.
Responsibilities: Client Services / Project Manager
• Act as the main point of contact for clients, providing clear and proactive communication
• Manage projects from quotation through to fulfilment and delivery
• Prepare estimates, manage job tickets, purchase orders, and supplier requirements
• Provide guidance on print specifications, materials, and production processes
• Translate client briefs into accurate production instructions
• Work closely with internal teams including pre-press, print, finishing, and logistics
• Manage proofing and approvals while maintaining quality and colour standards
• Resolve any issues quickly to ensure deadlines and client expectations are met
Skills / Experience: Client Services / Project Manager
• Previous experience within a commercial print, print management, or similar environment
• Strong project management skills with the ability to manage multiple live projects simultaneously
• Good understanding of print processes, materials, and production workflows
• Excellent communication and stakeholder management skills
• Highly organised with strong attention to detail
• Proactive, solutions-focused, and confident working in a fast-paced environment
Desirable Experience: Client Services / Project Manager
• Experience using MIS systems such as Tharstern
• Knowledge of outsourced print and supplier management
• Understanding of colour management and finishing techniques
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors.
For information on other roles, we have available please call for further details.