Job description
Wise May are looking for a Client Support Administrator to join a busy Accountancy business in the City, joining a friendly and supportive large team.
We require a bright, friendly, enthusiastic candidate to join this contemporary office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner.
Client Support Administrator duties include:
• Assisting the team to drive and run the customer support and client care programmes
• Sales and Marketing Administration for the team
• General Administration including documentation, mailbox management and help desk assistance
• Maintain and improve office systems
• Meeting support
• Organisation of webinars
• Travel arrangements
• Processing all client invoices
Client Support Administrator skills required:
• Previous experience providing good quality sales and client care support
• Salesforce experience
• Strong excel skills
• Experience with some sort of customer services / client relationships etc
• Able to follow basic instructions well.
• Confidence to ask questions if additional clarity is required
• Experience in a similar position
• A willingness to learn and utilise new information quickly, including taking notes where required.
Benefits:
• 22 days annual leave, plus bank holidays
• Pension contribution
• Free eye test and contribution towards glasses needed for computer use
• Health Assessments
• Hybrid working