Clinical Services Manager - Imaging - JR114946

Clinical Services Manager - Imaging WHO ARE WE? We are Circle Health Group. We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year. We offer high quality, safe, accessible and affordable healthcare. We want to be the most innovative and patient focused healthcare organisation. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained. You maintain and enhance customer service and satisfaction. You promote and safeguard the wellbeing and interests of all patients, employees and visitors. WHAT DO YOU DO? You develop and manage service delivery within your area of responsibility with a high degree of professionalism, ensuring effective deployment, utilisation and control of all resources, whilst providing a high quality, responsive, patient-focused service. You contribute to the strategic, operational and business development of the hospital. You ensure that high quality, responsive Diagnostic Imaging services are delivered to meet the needs of all customers and the business. You develop and maintain professional relationships with Radiologists ensuring clinical expertise matches the specialties of the Hospital and referring clinician needs, and ensure sessional use is maximised. You identify and recruit Radiologists in conjunction with the Senior Management Team (SMT), taking opportunities to widen the clinical expertise available in the departments. You formally meet (minimum annual) with Radiologists to discuss department development, clinical and operational issues. You oversee the day-to-day operational supervision of Diagnostic Imaging services. You conduct radiographic examinations as an autonomous practitioner and as part of a multi professional team in line with professional & departmental standards. You ensure there are sufficient Radiation Protection Supervisors appointed to cover all modalities in the Diagnostic Imaging Department, that their Role Profile is signed, their training is up to date and protected time is allocated to ensure their duties are fulfilled. You ensure all work environments are safe and that all local rules and systems of work are observed. You comply with all relevant mandatory training. WHAT DO YOU HAVE? Extensive experience working in an acute hospital setting in a Senior Radiographer post or equivalent. Previous experience within a Clinical Lead role. Experience of customer care, including interacting with challenging customers/patients and situations. A Degree or Diploma in Diagnostic Radiography. Healthcare Professional Council (HCPC) registration. Management / supervisory experience within a multi-modality imaging department. Ability to analyse, interpret and make recommendations on data specific to the hospital to identify business development opportunities, change current practice, monitor and influence performance. Knowledge of the healthcare service sector and the systems and processes used. Strategic awareness with an ability to understand the commercial perspective of healthcare delivery. Recruitment and selection skills. WHAT SORT OF PERSON ARE YOU? You are a great communicator with different people at different levels. You are an excellent judge and decision maker. You are a highly effective problem solver. You are proactive and driven to succeed. You are punctual, committed and reliable. You are flexible and adaptable. WHAT ELSE? This is intended as an outline of the general areas of activity. This is not exhaustive and may change due to future changes and developments. You have to maintain your knowledge and conduct your duties responsibly with the guidance of the Health & Safety at Work Act. You treat all patient information as confidential and would only breach confidence if you felt that a patient or member of staff was at risk of harm. Health & Safety / Confidentiality You must maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for staff, visitors and contractors. In the course of their duties employees will have access to confidential material about patients, members of staff and Circle Health Group. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and/or treatment of the patient. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority. Failure to observe these rules will be regarded as serious misconduct, which could result in disciplinary action being taken including dismissal. This job description is intended as an outline of the general areas of activity. This job description is not an exhaustive document and may be subject to alteration in the light of future changes and developments. Opportunities with Circle Health Group Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work stylesand more. Were passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. Job description Job responsibilities Clinical Services Manager - Imaging WHO ARE WE? We are Circle Health Group. We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year. We offer high quality, safe, accessible and affordable healthcare. We want to be the most innovative and patient focused healthcare organisation. WHO ARE YOU? You make sure that standards of patient care are consistently applied and maintained. You maintain and enhance customer service and satisfaction. You promote and safeguard the wellbeing and interests of all patients, employees and visitors. WHAT DO YOU DO? You develop and manage service delivery within your area of responsibility with a high degree of professionalism, ensuring effective deployment, utilisation and control of all resources, whilst providing a high quality, responsive, patient-focused service. You contribute to the strategic, operational and business development of the hospital. You ensure that high quality, responsive Diagnostic Imaging services are delivered to meet the needs of all customers and the business. You develop and maintain professional relationships with Radiologists ensuring clinical expertise matches the specialties of the Hospital and referring clinician needs, and ensure sessional use is maximised. You identify and recruit Radiologists in conjunction with the Senior Management Team (SMT), taking opportunities to widen the clinical expertise available in the departments. You formally meet (minimum annual) with Radiologists to discuss department development, clinical and operational issues. You oversee the day-to-day operational supervision of Diagnostic Imaging services. You conduct radiographic examinations as an autonomous practitioner and as part of a multi professional team in line with professional & departmental standards. You ensure there are sufficient Radiation Protection Supervisors appointed to cover all modalities in the Diagnostic Imaging Department, that their Role Profile is signed, their training is up to date and protected time is allocated to ensure their duties are fulfilled. You ensure all work environments are safe and that all local rules and systems of work are observed. You comply with all relevant mandatory training. WHAT DO YOU HAVE? Extensive experience working in an acute hospital setting in a Senior Radiographer post or equivalent. Previous experience within a Clinical Lead role. Experience of customer care, including interacting with challenging customers/patients and situations. A Degree or Diploma in Diagnostic Radiography. Healthcare Professional Council (HCPC) registration. Management / supervisory experience within a multi-modality imaging department. Ability to analyse, interpret and make recommendations on data specific to the hospital to identify business development opportunities, change current practice, monitor and influence performance. Knowledge of the healthcare service sector and the systems and processes used. Strategic awareness with an ability to understand the commercial perspective of healthcare delivery. Recruitment and selection skills. WHAT SORT OF PERSON ARE YOU? You are a great communicator with different people at different levels. You are an excellent judge and decision maker. You are a highly effective problem solver. You are proactive and driven to succeed. You are punctual, committed and reliable. You are flexible and adaptable. WHAT ELSE? This is intended as an outline of the general areas of activity. This is not exhaustive and may change due to future changes and developments. You have to maintain your knowledge and conduct your duties responsibly with the guidance of the Health & Safety at Work Act. You treat all patient information as confidential and would only breach confidence if you felt that a patient or member of staff was at risk of harm. Health & Safety / Confidentiality You must maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for staff, visitors and contractors. In the course of their duties employees will have access to confidential material about patients, members of staff and Circle Health Group. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and/or treatment of the patient. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority. Failure to observe these rules will be regarded as serious misconduct, which could result in disciplinary action being taken including dismissal. This job description is intended as an outline of the general areas of activity. This job description is not an exhaustive document and may be subject to alteration in the light of future changes and developments. Opportunities with Circle Health Group Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work stylesand more. Were passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.