Commercial Manager

Location: Winsford, Cheshire Salary: Circa £60,000 per annum + Company Car + Benefits The Opportunity Our client is seeking an experienced and commercially driven Commercial Manager to join a successful and growing organisation based in Cheshire. This is a pivotal leadership role responsible for managing a portfolio of key client relationships, driving commercial performance, maximising contract value and ensuring exceptional service delivery. Working closely with Operations, Finance and Business Development teams, the successful candidate will play a key role in customer retention, business growth and strategic account development. This opportunity would suit a commercially minded leader who enjoys building long-term customer relationships, developing high-performing teams and delivering measurable business results. Key Responsibilities • Lead, coach and develop a team of customer-facing account professionals, fostering a culture of accountability, collaboration and excellence. • Build and maintain strategic relationships with key clients, acting as the senior point of contact for complex or escalated matters. • Drive customer retention, contract renewals and profitable growth across an established portfolio of accounts. • Identify opportunities to expand services, secure additional projects and increase revenue within existing customer relationships. • Manage commercial reviews, pricing discussions and contractual changes to ensure agreements remain profitable and aligned with business objectives. • Develop and implement account growth plans, identifying opportunities for service enhancement and additional value creation. • Work closely with operational teams to ensure contractual commitments, service standards and customer expectations are consistently achieved. • Support the mobilisation and onboarding of new customer contracts, ensuring a seamless transition into operational delivery. • Produce regular reporting on customer performance, commercial activity, growth opportunities and service improvement initiatives. • Champion continuous improvement, driving enhancements in customer experience, operational efficiency and commercial outcomes. • Collaborate closely with Finance, Operations and Business Development teams to deliver wider business objectives. What We're Looking For • Proven experience in a Commercial Manager, or a similar client facing leadership role. • Strong background in managing client contracts within a service-driven, outsourced or multi-site operational environment. • Demonstrable success in delivering customer retention, revenue growth and contract profitability. • Excellent relationship-building, negotiation and stakeholder management skills. • Experience leading and developing teams to achieve commercial and operational objectives. • Strong commercial awareness with the ability to analyse contract performance and identify growth opportunities. • Confident communicator with the ability to build credibility and influence senior stakeholders. • Strong analytical and reporting capabilities, with proficiency in Microsoft Office applications. • Full UK driving licence. What's on Offer • Circa £60,000 per annum • Company Car • Company Pension Scheme • Company Bonus Scheme • 25 Days Holiday plus Bank Holidays Interested? If you have a proven track record of managing key customer relationships, delivering commercial growth and developing high-performing teams, we'd love to hear from you.