Contracts Supervisor

Davies Turner has an exciting opportunity for a Contracts Supervisor to join their team based in Severn Beach, Bristol. Location: Severn Beach, Bristol BS35 Salary: Competitive Job Type: Full - Time, Permanent Hours: Monday - Friday, hrs (37.5hrs per week) Deadline: 31 July 2026 at 17:30 A little about Davies Turner Group: Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues. Contracts Supervisor -The Role: As a Contracts Supervisor you’ll support the Contracts Manager in supervising day-to-day operations, ensuring accurate, efficient, and compliant delivery of logistics and contract activities. The Supervisor provides hands-on leadership, workflow coordination, and acts as a key escalation point for operational and customer issues. Contracts Supervisor –Key Responsibilities: - Supervise daily logistics and contract operations, ensuring tasks are completed accurately and on time - Allocate workloads, monitor activity levels, and manage operational priorities - Act as a secondary point of contact for customers, resolving issues and escalating where required. - Monitor KPIs, service levels, trends, and potential risks, supporting corrective action - Support revenue and cost monitoring, identifying efficiency opportunities - Supervise operational administration relating to stock control, distribution, and documentation. - To liaise with the warehouse and Logistics Operators to ensure the necessary PI checks are completed regularly. Investigate any discrepancies and liaise with the warehouse to ensure the highest levels of stock integrity are maintained - Ensure compliance with operational procedures, customs requirements (where applicable), and quality standards - Maintaining the effective operation of the Warehouse Management System, maintaining data integrity and working closely with the IT department to ensure the system responds to future needs effectively - Coach, support, and provide day-to-day guidance to the Co-Ordinator(s) - Ensure effective holiday cover and handovers within the team - Maintain accurate records, systems, and reporting outputs Contracts Supervisor -You: - Essential: Experience supervising or leading teams within logistics, transport, or operational environments - Skills in: Prioritisation, organisation, problem-solving, and handling multiple tasks at once - Working knowledge of KPIs, service levels, and workflow management - Bonus: Previous logistics experience (but full training will be provided) - Communication: Excellent command of the English language, both written and spoken and a confident communicator with the ability to influence and resolve issues In addition, you will also need the right to work in the UK - we are not able to sponsor work permits. Contracts Supervisor - Benefits*: - Up to 27 days holiday plus Bank Holidays - Life Cover - Profit related pay - Defined contribution pension scheme - Discounted store/shopping benefit scheme - Private Healthcare - Car Parking - Employee Assistance Programme - Training opportunities * Some benefits are subject to a qualifying period How to Apply If you’re looking for a rewarding role in a rapidly growing company with plenty of opportunities to learn and grow, we want to hear from you! To apply for this exciting Contracts Supervisor opportunity, please click ‘Apply’ now.