Job description
ISS - Livv Workplace is a leading workplace experience and facility management company who provide workplace and administration services to prestigious client sites across London. We provide solutions that contribute to better business performance, and we believe that people make places and places make people.
We are seeking a Corporate Receptionist to be based at multiple sites in the City and West End.
The role is based across multiple London locations, our offices showcase the very best of the capital's architectural landscape. From historic and culturally significant buildings to sleek, modern workspaces, each office offers a unique working environment that combines character, innovation, and sophistication. You will be working as part of a cover team who to provide an exceptional front of house service. The hours for this position are varied shifts from 7.00 to 19.00. This is a wonderful role and would suit a customer driven individual who enjoys a varied work schedule.
Your role will be to provide a seamless and effective customer journey experience which will include.
• Welcoming visitors and tenants managing all client & visitor request
• Proactively owning all elements of the service – front of house, helpdesk, hospitality, events management, mail and logistics, supplier management, liaison and workplace support
• Switchboard management and catering orders
• Organising meeting rooms to the desired level
• Building relationships effectively
• Be recognised as the natural go to person
• Be a brand ambassador for Livv and the client site you are representing
To be successful in this role you will need
• Excellent communication and customer service skills
• To be able to work on own initiative and as part of a team
• To be motivated, committed and flexible
The ideal candidate will have relevant corporate/hospitality/customer service experience and ideally have experience working with systems (e.g. MS Office).
Working for ISS will mean you are part of a company who are passionate about service and the people who work for us are at the heart of our business. We offer an excellent salary; benefit package and we pride ourselves on our friendly and vibrant culture.