Credit Control Executive

Credit Control Executive Location: Windsor, Berkshire Salary: Competitive + Bonus + Benefits Job Type: Full-time | Permanent | Office Based | Monday – Friday 8.30am - 5pm CTR Select is recruiting on behalf of a growing financial services organisation for a Credit Control Executive to join its expanding Collections team. This is a fantastic opportunity for someone with experience in credit control, collections or accounts receivable who enjoys building customer relationships, resolving payment issues and working in a fast-paced environment. Key Responsibilities: • Manage a portfolio of customer accounts, ensuring overdue payments are collected promptly. • Contact customers by phone and email to resolve outstanding balances and agree payment arrangements. • Monitor daily payments and accurately allocate funds. • Maintain up-to-date CRM records, account notes and collection activity. • Build strong customer relationships while delivering excellent service. • Review customer accounts and request supporting financial information where appropriate. • Work closely with colleagues to identify customers eligible for additional funding opportunities. • Support the Credit Control Manager with reporting and portfolio management. • Work towards individual and team performance targets while ensuring regulatory compliance. • Identify opportunities to improve processes and customer outcomes. Skills and Experience: You'll ideally have: • Previous experience in Credit Control, Collections, Accounts Receivable or Financial Services. • Excellent communication and negotiation skills. • Strong organisational skills and attention to detail. • A confident and professional telephone manner. • Good IT skills and experience using CRM systems. • A proactive, customer-focused approach with the ability to prioritise workload. If this Credit Control Executive role is of interest to you, please click apply or contact Marie Spratley in our Egham office.