Credit Controller

Credit ControllerPort Talbot | Up to £28,500 + Bonus + Profit Share | Full-Time | Permanent Are you looking to build your career in credit control with a stable, growing business that values its people? Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships and play a key role in maintaining healthy cash flow. Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects. The RoleReporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service. Key Responsibilities • Managing your own portfolio of customer accounts. • Chasing outstanding debt by telephone, email and written correspondence. • Building and maintaining positive relationships with customers. • Investigating and resolving invoice and payment queries. • Managing agreed payment plans through to completion. • Processing customer payments over the telephone. • Recording all customer communications accurately. • Escalating overdue accounts where appropriate. • Maintaining accurate customer records and account documentation. • Supporting the wider finance team with general administrative duties. What We're Looking For • Previous Credit Control experience would be advantageous but is not essential. • Experience within finance, accounts or a customer service environment. • Excellent communication and negotiation skills. • Strong organisational skills and attention to detail. • Confident using Microsoft Office. • A proactive, self-motivated approach with the ability to manage your own workload. • Someone who enjoys building relationships whilst achieving positive commercial outcomes. What's on Offer • Salary up to £28,500. • Annual bonus. • Profit sharing scheme. • Company pension. • Employee discount scheme. • Company social events. • Free on-site parking. • Sick pay. • The opportunity to join a supportive finance team with genuine long-term career prospects. If you're looking to join a successful organisation where you can develop your finance career within a friendly and supportive environment, we'd love to hear from you. Apply today or contact Yolk Recruitment for a confidential discussion about this opportunity.