Credit Control Supervisor

Credit Control Supervisor Location: Central London (4 days in the office / 1 day work from home) Salary: £45,000 per annum + 10% bonusAn established and evolving organisation within the Property and Hospitality space is seeking a Credit Control Supervisor to join its London based finance function. This is a hands-on leadership role within a complex, asset-backed environment and will suit candidates with direct exposure to property management, real estate portfolios or hotel operations only. Key Responsibilities • Own all credit control-related month-end close activities across a multi-entity property/hotel portfolio • Review and reconcile aged debtors across rent, service charge, licence fees, deposits and ancillary revenue streams • Analyse delinquency trends and resolve complex or escalated debtor balances • Ensure accurate bad debt provisioning and support cash flow forecasting • Prepare detailed monthly debt packs for investors and senior leadership • Provide clear commentary on arrears, churn, payment trends and asset-level exposure • Partner with the CFO to monitor high-risk accounts and covenant-sensitive receivables • Line manages a Senior Credit Controller and 2-3 Credit Controllers • Set objectives, monitor KPIs and drive accountability • Coach and develop the team in managing complex, multi-site receivables Candidate Profile • Proven credit control leadership experience within property, real estate or hospitality environments • Experience operating across multi-site portfolios with complex billing structures • Strong month-end and financial reporting knowledge • Confident interfacing with senior stakeholders with credibility and gravitas • Advanced Excel skills; ERP/CRM exposure advantageous