Credit Controller

Great Credit Controllers don't just chase payments. They build relationships, solve problems and help keep a business moving. If you're someone who enjoys taking ownership, working with people across the business and making a genuine impact on cash flow, this could be the opportunity you've been looking for. You'll manage your own customer ledger, work closely with colleagues across finance and operations, and play an important role in maintaining healthy customer relationships while improving collections performance. No two days are the same, and you'll have the autonomy to manage your workload while being supported by an experienced and collaborative finance team. What you'll be doing: • Taking ownership of your own customer ledger • Managing aged debt and ensuring outstanding balances are collected efficiently • Building positive relationships with customers to encourage timely payment • Investigating and resolving invoice and account queries • Producing and reviewing aged debt reports • Keeping managers and key stakeholders updated on collection performance • Working closely with invoicing, treasury and accounting teams • Assisting with cash allocation where required • Supporting month-end reporting and finance activities • Identifying opportunities to improve processes and ways of working • Supporting finance integration projects following business acquisitions • Delivering a professional and customer-focused approach at every stage of the collection process What we're looking for: • Previous experience working in Credit Control • Strong communication and relationship-building skills • Confidence handling challenging conversations with professionalism • Excellent organisational skills and attention to detail • Good Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP • A proactive approach with strong problem-solving abilities • Someone who enjoys working collaboratively as part of a wider finance team What's in it for you? • £28,000 salary • Hybrid working after successful probation • Supportive and welcoming finance team • A business that invests in its people and values development • The opportunity to broaden your finance experience and contribute to wider business projects This is more than a typical Credit Control role. You'll be joining a business where your work is recognised, your ideas are welcomed and you'll have the opportunity to work alongside experienced finance professionals on projects that make a real difference. If you're looking for your next Credit Control opportunity with a business that values collaboration, development and continuous improvement, we'd love to hear from you. Apply today.