Credit Controller

Our client is seeking an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail who enjoys building relationships while ensuring outstanding debts are collected efficiently and professionally. Initially on a temporary basis with the opportunity to grow into a permanent position. Working as part of a supportive finance team, you will be responsible for managing the sales ledger, maintaining customer accounts, and reducing aged debt while delivering excellent customer service. Key Responsibilities of Credit Controller: • Managing and maintaining a portfolio of customer accounts. • Chasing overdue payments via telephone, email and written correspondence. • Building strong relationships with customers to resolve payment queries efficiently. • Allocating incoming payments accurately. • Reconciling customer accounts. • Investigating and resolving invoice and payment discrepancies. • Producing and reviewing aged debtor reports. • Negotiating payment plans where appropriate. • Escalating overdue accounts in line with company procedures. • Liaising with internal departments including Sales, Customer Service and Finance to resolve account queries. • Assisting with month-end reporting and other finance administration as required. • Maintaining accurate customer records and notes within the finance system. Skills & Experience • Previous experience within a Credit Control role. • Excellent communication and negotiation skills. • Strong organisational skills with the ability to manage multiple accounts. • Confident using Microsoft Excel and accounting software. • High level of accuracy and attention to detail. • Ability to work independently as well as part of a team. • Professional, resilient and customer-focused approach.