Credit Controller

Credit Controller Location: Milton Keynes - Hybrid This role follows a non-negotiable 3-day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office. About the job: We're looking for a Credit Controller to join our Finance team at Ingram Micro UK. As the business continues to evolve, we're looking for an experienced credit professional who can confidently manage key customer accounts, build strong stakeholder relationships and help drive cash collection performance. You'll take ownership of a portfolio of sales-driven and account-managed customers, working closely with Sales, Finance and Credit Risk to resolve issues, minimise risk and support the financial performance of the business. If you're an experienced Credit Controller looking for a role where you can take ownership, build strong stakeholder relationships and help drive business performance, this could be the role for you. Core responsibilities: • Managing the timely collection of customer debt across a portfolio of key accounts • Building strong relationships with customers and internal stakeholders to resolve queries and drive payment performance • Reviewing held orders and making informed decisions to support order release and minimise risk • Investigating and resolving escalated customer queries and complaints • Working closely with Sales, Finance, Credit Risk and our third-party collections provider to manage complex accounts • Producing debtor reporting, cash forecasts and other working capital reports as required • Supporting continuous improvement by identifying opportunities to enhance processes and ways of working To set you up for success, we are looking for the following skills and experience: • Experience in Credit Control, Accounts Receivable or a similar finance role • Excellent communication skills, with the ability to build relationships and influence stakeholders • Good analytical skills and confidence interpreting financial information • Confident using Excel, including Pivot Tables and VLOOKUPs • A proactive approach, with the ability to manage priorities and take ownership of issues through to resolution What we offer: • AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme • Rising holiday allowance at Year 2 and Year 5 • Birthday day off • Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent. • Employee discounts and wellness perks • Modern offices with breakout spaces, free tea and coffee, and a private wellness room • Development opportunities with clear career progression and training We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support. Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.