Customer Advisor

Location: Cambridge, CB5 Job Type: Temporary Duration: 4 Weeks Days: Friday (one day a week) Hours: 12.30pm – 3.30pm Salary: £13.50 per hour Overview Simon Lincoln Recruitment Solutions is recruiting for a Temporary Resident Services Advisor to join a busy Purpose-Built Student Accommodation (PBSA) scheme in Cambridge. This is a fantastic opportunity for someone with excellent customer service skills who enjoys working in a fast-paced, resident-focused environment. The assignment is due to start next week and will run for approximately four weeks. Key Duties & Responsibilities • Providing a professional and friendly front-of-house service to residents and visitors. • Responding to resident enquiries in person, by telephone and by email. • Assisting with resident arrivals, departures and general administration. • Handling parcels and deliveries. • Maintaining accurate records and updating internal systems. • Supporting the site team with day-to-day administrative tasks. • Ensuring reception and communal areas remain welcoming and presentable. • Delivering outstanding customer service at all times. Skills & Experience • Previous customer service or reception experience is preferred. • Excellent communication and interpersonal skills. • Confident using Microsoft Office and general computer systems. • Well organised with strong attention to detail. • Able to work independently and as part of a team. • A positive, professional and proactive approach to work.