Customer Service Advisor

Stratford-upon-Avon | Immediate Start | Full-Time | Temporary Assignment Looking for your next Customer Service opportunity with a growing international business? We’re recruiting on behalf of a thriving international business services organisation that continues to expand across the UK and overseas. Due to increased demand, they’re looking for a friendly, professional and customer-focused Customer Service Advisor to join their welcoming team on a temporary basis. If you have experience in Customer Service, Customer Support, Contact Centre, Call Centre, Member Services or Customer Care, this could be the perfect opportunity to join a business that genuinely values its customers and employees. As a Customer Service Assistant, you’ll be the first point of contact for members, providing exceptional support by telephone and email. You’ll enjoy building relationships, resolving queries and ensuring every customer receives a first-class service. The Role • Acting as the first point of contact for all incoming member enquiries via telephone and email. • Delivering a professional, friendly and efficient customer experience on every interaction. • Building strong working relationships with colleagues across the business to ensure queries are resolved quickly and effectively. • Championing the customer by ensuring their needs remain at the heart of every decision. • Updating customer records accurately and maintaining high levels of administration. • Working collaboratively with the wider Customer Service team to achieve service excellence. You Will Be • Experienced in Customer Service, Customer Support, Contact Centre, Call Centre, Customer Care or Member Services. • Excellent communication skills, both written and verbal. • A confident and professional telephone manner. • Strong problem-solving skills with a positive, proactive approach. • Good IT skills and the ability to learn new systems quickly. • Excellent organisational skills and attention to detail. • A genuine passion for delivering outstanding customer service. In Return • Join a successful and fast-growing international organisation. • Friendly, supportive and collaborative team environment. • Modern offices based in Stratford-upon-Avon. • Competitive hourly rate. • Immediate start available.