Customer Service / Internal Sales Administrator

Sales Administrator Rotherham (On-site) | £26,500 – £28,000 Elevation Business Support are working with a well-established and fast-growing business, currently expanding its operations and customer service function. This is a great opportunity to join a collaborative, hands-on team where you’ll play a key role in supporting customers and driving continued growth across the UK market. The Benefits • Salary £26,500 – £28,000 • 20 days holiday + stats • Company bonus scheme • Pension scheme • Lifestyle benefits • Opportunity to join a growing and supportive team in a key UK function The Role As a Sales Administrator, you will be the key link between customers, the external sales team, and internal operational functions. You’ll take ownership of the end-to-end sales order process, ensuring a smooth, accurate, and responsive service experience. Key Responsibilities • Accurately process sales orders using an ERP system (SAP preferred) • Generate quotes, costing sheets, and support tender submissions • Respond to customer queries quickly and professionally • Manage customer communications across phone and email • Support outbound sales activity and identify new business opportunities • Work closely with production, warehouse, and logistics teams • Assist with operational improvements and process changes • Maintain and build customer and prospect databases • Support marketing activity including campaigns and trade shows About You We’re looking for someone who thrives in a fast-paced, customer-focused environment and enjoys being part of a team that takes real ownership of service delivery. You will have: • Previous experience in customer service or sales support • Strong organisational skills with the ability to manage multiple priorities • Experience (or exposure) to ERP systems such as SAP • Confident MS Office skills, particularly Excel and Outlook • Excellent communication skills, both written and verbal • A proactive, detail-focused and team-oriented approach • Confidence in dealing with customers and internal stakeholders The Opportunity This is an excellent time to join a business that is investing in its UK growth. You’ll be part of a team where your work directly impacts customer experience and operational success, with real opportunity to develop your skills and progress within the business. If you’re looking for a varied role where no two days are the same and you enjoy working closely with customers and internal teams, we’d love to hear from you, call Sarah or Amy for more information.