Customer Supply Chain Analyst – Operations Team

Customer Supply Chain Analyst – Ops Team Location: Frimley, Surrey Function: Supply Chain – Shared Service Centre About the role As part of the EMEA Shared Service Centre, you'll be working with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities. About the Team/Department The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers (retailers) We do not support international relocation for this role What’s in it for you? • Competitive pay & benefits incl Profit Share • Flexible starting and finishing times + 4.5 day working week • 33 days annual leave including public holidays due to supporting European countries • Pension, Life cover & Health Insurance • Free parking, Shuttle bus from local train stations, EV Charging • Newly refurbished Gym with free classes and NEW Spin Studio! Responsibilities: • Utilise (AI Robot) Tool to maximise case fill rate • To work closely with other members of the customer supply chain Team, Marketing department and local countries as well as the Managers to provide outstanding service to all stakeholders. • Processing of sample/broker orders etc. to strict agreed procedure as well as managing truck overflows according to country specific procedure • Use automation tools to drive current CFS processes and identify new automation opportunities. • Creation of accurate monthly metrics • Create capacity & drive efficiency by simplification and standardization of processes & procedures across multiple countries Experience you’ll bring: • Advanced Excel skills • Strong numeracy skills and an analytical mindset • Fluent in an EU language ideally German, French, Dutch or Italian • Root Cause Analysis Behaviours you’ll need: • Good communication skills • Ability to work on own initiative and prioritise tasks as well as Flexibility/adaptability/respecting deadlines. • Ability to work under pressure with attention to detail • Ability to work across multiple countries at the same time • Good team player skills and Quick thinking/acting (Speed)