Debt Recovery Agent

Debt Recovery OfficerLocation: Southend on Sea, Essex Type: Temporary, ongoing Hours: Monday to Friday 9am - 5:30pm Job PurposeTo support the debt recovery process by managing outstanding accounts, maintaining accurate records, and ensure timely collection of payments. Key Responsibilities • Chase and recover outstanding debts in a professional and timely manner. • Communicate with customers and relevant parties to resolve payment queries. • Maintain accurate records and update internal systems. • Prepare debt reports and assist with account reconciliation. • Process payments and support financial administration. • Produce basic management information and reports using Excel and other systems. • Escalate cases where appropriate and ensure supporting documentation is complete. • Provide general administrative support and undertake other duties as required. Skills & Experience • Previous experience in debt recovery, credit control, or a similar finance administration role. • Good communication and negotiation skills. • Strong organisational skills and attention to detail. • Proficient in Microsoft Excel and other computer systems. • Ability to work independently and manage a varied workload.