Deputy Director - Nursing & Quality

The Deputy Director of Nursing & Quality is a senior leader within the Coventry & Warwickshire and Herefordshire & Worcestershire ICB cluster, responsible for providing strategic leadership across the Nursing and Quality directorate. The postholder supports the Executive Director/Chief Nursing Officer in delivering the ICBs statutory responsibilities ensuring that services commissioned and delivered across the cluster are safe, effective, compassionate, and equitable. The role has predominant responsibility for the NHS All Age Continuing Care portfolio, providing strategic oversight of the service and ensuring full adherence to the National Framework for Continuing Healthcare and Funded Nursing Care. The postholder will also contribute through matrix work across other quality functions, providing senior leadership where required. Working with NHS providers, local authorities, primary care, VCSE partners, and regulators, the Deputy Director of Nursing & Quality leads high impact programmes that strengthen quality assurance, improve patient outcomes, reduce inequalities, and promote professional leadership at scale. The role fosters a culture focused on patient safety, learning, improvement, and innovation. This is a key leadership post, working collaboratively as part of the senior leadership team to provide strategic direction, support service transformation, and contribute to the development of services that achieve the long-term vision and priorities of the ICB. The postholder will deputise for the Director of Quality and Chief Nursing Officer (Executive Director) as required. The Deputy Director of Nursing & Quality will: • Provide senior leadership across the ICB cluster to support delivery of the Nursing & Quality directorate duties. • Deputise for the Director of Nursing and Quality and Chief Nursing Officer (Executive Director), including attendance at ICB Board meetings and representing the organisation in senior forums. • Champion compassionate leadership, professional development, and excellence across all care settings. • Lead quality assurance activity for the postholders portfolio, ensuring compliance with national frameworks (including PSIRF, Never Events, and Duty of Candour). • Provide senior oversight of provider quality surveillance, early warning systems, and escalation processes • Ensure robust tracking, learning, and thematic review of incidents, complaints, and serious incidents • Prepare high quality quality and safety reports, risk summaries, and assurance papers for ICB/ICS committees • Maintain strong governance frameworks and lead the development and review of cluster wide policies, procedures, and risk registers • Ensure quality risks are identified, mitigated, and escalated appropriately • Interface with CQC, NHS England, Health Education England, and other regulators on quality matters • Lead the clusters approach to regulatory compliance, including provider oversight, action plans, and improvement trajectories • Represent the ICB cluster at regional and national quality forums • Provide senior strategic oversight of the All Age Continuing Care service • Ensure full compliance with the National Framework for Continuing Healthcare and Funded Nursing Care • Support high risk case review processes and ensure learning informs service development • Ensure AACC governance, policies, and performance frameworks are robust and consistently applied • Ensure safeguarding systems, policies, and governance are effective across the cluster • Support system wide learning from safeguarding reviews and high risk cases • Promote and embed evidence based practice, patient safety, and quality improvement methodologies • Lead system wide quality improvement priorities across acute, community, mental health, primary care, and social care partners • Support quality improvement collaboratives and system learning programmes • Work with transformation teams to embed quality, safety, and patient experience in service redesign • Provide leadership for primary care quality assurance, supporting improvement, patient safety, IPC, and clinical standards within PCNs and practices • Support initiatives that improve patient experience, access, and safety in primary care • Line manage and professionally support senior quality leaders across the cluster • Foster an inclusive culture that supports learning, equity, psychological safety, and compassionate leadership • Develop quality leadership capability through coaching, mentoring, and professional development • Promote staff wellbeing and ensure safe and effective working environments On Call Rota There will be a requirement for post holders to participate in the On Call rota. On Call is for the duration of up to one week and the frequency of this will depend on the number of staff on the rota. Staff on call may be required to attend any ICB building whilst on call particularly in the case of a major incident; however generally queries are resolved over the telephone. Job description Job responsibilities The Deputy Director of Nursing & Quality is a senior leader within the Coventry & Warwickshire and Herefordshire & Worcestershire ICB cluster, responsible for providing strategic leadership across the Nursing and Quality directorate. The postholder supports the Executive Director/Chief Nursing Officer in delivering the ICBs statutory responsibilities ensuring that services commissioned and delivered across the cluster are safe, effective, compassionate, and equitable. The role has predominant responsibility for the NHS All Age Continuing Care portfolio, providing strategic oversight of the service and ensuring full adherence to the National Framework for Continuing Healthcare and Funded Nursing Care. The postholder will also contribute through matrix work across other quality functions, providing senior leadership where required. Working with NHS providers, local authorities, primary care, VCSE partners, and regulators, the Deputy Director of Nursing & Quality leads high impact programmes that strengthen quality assurance, improve patient outcomes, reduce inequalities, and promote professional leadership at scale. The role fosters a culture focused on patient safety, learning, improvement, and innovation. This is a key leadership post, working collaboratively as part of the senior leadership team to provide strategic direction, support service transformation, and contribute to the development of services that achieve the long-term vision and priorities of the ICB. The postholder will deputise for the Director of Quality and Chief Nursing Officer (Executive Director) as required. The Deputy Director of Nursing & Quality will: • Provide senior leadership across the ICB cluster to support delivery of the Nursing & Quality directorate duties. • Deputise for the Director of Nursing and Quality and Chief Nursing Officer (Executive Director), including attendance at ICB Board meetings and representing the organisation in senior forums. • Champion compassionate leadership, professional development, and excellence across all care settings. • Lead quality assurance activity for the postholders portfolio, ensuring compliance with national frameworks (including PSIRF, Never Events, and Duty of Candour). • Provide senior oversight of provider quality surveillance, early warning systems, and escalation processes • Ensure robust tracking, learning, and thematic review of incidents, complaints, and serious incidents • Prepare high quality quality and safety reports, risk summaries, and assurance papers for ICB/ICS committees • Maintain strong governance frameworks and lead the development and review of cluster wide policies, procedures, and risk registers • Ensure quality risks are identified, mitigated, and escalated appropriately • Interface with CQC, NHS England, Health Education England, and other regulators on quality matters • Lead the clusters approach to regulatory compliance, including provider oversight, action plans, and improvement trajectories • Represent the ICB cluster at regional and national quality forums • Provide senior strategic oversight of the All Age Continuing Care service • Ensure full compliance with the National Framework for Continuing Healthcare and Funded Nursing Care • Support high risk case review processes and ensure learning informs service development • Ensure AACC governance, policies, and performance frameworks are robust and consistently applied • Ensure safeguarding systems, policies, and governance are effective across the cluster • Support system wide learning from safeguarding reviews and high risk cases • Promote and embed evidence based practice, patient safety, and quality improvement methodologies • Lead system wide quality improvement priorities across acute, community, mental health, primary care, and social care partners • Support quality improvement collaboratives and system learning programmes • Work with transformation teams to embed quality, safety, and patient experience in service redesign • Provide leadership for primary care quality assurance, supporting improvement, patient safety, IPC, and clinical standards within PCNs and practices • Support initiatives that improve patient experience, access, and safety in primary care • Line manage and professionally support senior quality leaders across the cluster • Foster an inclusive culture that supports learning, equity, psychological safety, and compassionate leadership • Develop quality leadership capability through coaching, mentoring, and professional development • Promote staff wellbeing and ensure safe and effective working environments On Call Rota There will be a requirement for post holders to participate in the On Call rota. On Call is for the duration of up to one week and the frequency of this will depend on the number of staff on the rota. Staff on call may be required to attend any ICB building whilst on call particularly in the case of a major incident; however generally queries are resolved over the telephone.