Desktop Casualty Claims Handler

A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team. • You will handle a variety of specialist Liability claims on behalf of a number of Public Sector clients. • You will manage and be responsible for your own caseload of losses, being part of a dedicated team you will play a vital part of the business by providing an exceptional claims service to key clients. • Due to growth and expansion this will be an exciting time to join where you will be offered the opportunity to progress and develop long-term. Key responsibilities: • Handle a variety of casualty/personal injury claims through to settlement • Verify policy cover/validity • Log and record all claims digitally • Investigate allocated claims either from desk or instructed by the team of loss adjusters • Where appropriate refer to a field adjuster for site investigation to establish how the loss occurred • Gather all necessary evidence and relevant documentation • Determine appropriate action for resolution • Make decision on liability and negotiate settlement where appropriate • Keep up to date with any technical changes within the industry and to your role which may involve participating in training programmes within the company About you: • Liability/Casualty Claims handling experience working in the Loss Adjusting, Insurance or Legal Sector • Experience of handling your caseload of claims through to settlement • The ability to value an injury loss • Experience of handling defendant losses • The ability or understand insurance policy wordings and the insurance market • Knowledge of civil procedure rules and the claims portal • Excellent communication skills both verbal and written • Good planning and organisational skills • Solid IT skills and be able to use multiple in-house systems • Insurance Industry Qualifications or working towards desirable Benefits on Offer: • Remote or hybrid depending on location, 35 hours per week Monday to Friday • Flexible benefits including holiday purchase plan and the opportunity to purchase health cash and BUPA dental plan, flexible working, 5% pension, life assurance 4 x, enhanced maternity, paternity, and adoption pay, discounts with UK retailers, wellbeing hub and many more…