Digital Support Apprentice

We are a family run business with a Head Office based in Uddingston. To support and nurture junior talent and support internal promotion, we are looking to recruit another enthusiastic apprentice into our friendly, hardworking systems administration team. You'll be supported from day 1! We will pair you with a dedicated mentor who will show you the ropes! You will shadow different departments, familiarising yourself with the company's products and services to ensure you will feel comfortable in your new apprenticeship role. Responsibilities: • Become a super user of QLOAD, taking ownership of quotations, pricing, product management, and order processing • Act as first point of when external or internal stakeholder call in, answer the phones appropriately and log inquiry as ticket • Support day-to-day operations and ensure accurate management of information across business systems • Use collaborative tech such as teams and share point to access information and communicate with external and internal stakeholders • Use Microsoft Excel for planning, tracking, reporting, and data management and Microsoft Word for documentation, production packs, and general administrative tasks • As experience develops, take responsibility for planning flooring beds and creating work packs for the joinery and reinforcement teams • Provide digital support to onsite factory operations and production requirements • Ensure compliance procedures and best working practices are followed while developing skills through mentoring, training, and shadowing opportunities Who we're looking for: • Do you have an open mind and keen to learn? • Are you enthusiastic and able to work part of team? • Are you keen to work for an organisation who supports internal skills? Working hours: 37.5 hours per week, Monday to Friday, 8:30am - 5:00pm Benefits: • 28 days holiday • On-site parking • Pension Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.