Dispenser

Main Duties and Responsibilities • Accurately prepare and dispense prescriptions in accordance with legal requirements and practice procedures. • Ensure all prescriptions are clinically authorised prior to dispensing. • Select, label and assemble medicines accurately. • Perform final accuracy checks where appropriately trained and authorised. • Ensure all dispensed medicines are correctly labelled and packaged. • Deal with patient medication queries within the limits of the role, referring to a pharmacist or GP where appropriate. Stock Control • Order and receive pharmaceutical stock. • Check deliveries against orders. • Rotate stock using expiry dates. • Remove expired or damaged medicines promptly. • Maintain adequate stock levels to meet patient demand. • Ensure medicines are stored correctly, including maintaining the cold chain where applicable. Patient Care • Provide a professional, courteous and confidential service to patients. • Respond to telephone and face-to-face enquiries relating to prescriptions and dispensing. • Explain medication collection procedures to patients. • Escalate any concerns regarding prescriptions or patient safety to the appropriate clinician. Administration • Maintain accurate dispensing records using the clinical computer system. • Process repeat prescriptions in accordance with practice procedures. • Record batch numbers and expiry dates where required. • Complete all necessary documentation relating to dispensing activities. • Support prescription reconciliation and audit activities. Safety and Quality • Comply with all Standard Operating Procedures (SOPs). • Adhere to medicines legislation and NHS guidance. • Report dispensing errors, near misses and significant events in line with practice policy. • Participate in audits and quality improvement initiatives. • Ensure compliance with infection prevention and control procedures. Team Working • Work collaboratively with GPs, nurses, reception and administration staff. • Support colleagues during periods of annual leave or sickness. • Attend team meetings and mandatory training. • Contribute to the continuous improvement of dispensary services. General Responsibilities • Maintain patient confidentiality and comply with GDPR and Data Protection legislation. • Work in accordance with CQC Fundamental Standards. • Comply with all Health and Safety policies. • Complete mandatory training. • Promote equality, diversity and inclusion. • Undertake any other reasonable duties appropriate to the role. Job description Job responsibilities Main Duties and Responsibilities • Accurately prepare and dispense prescriptions in accordance with legal requirements and practice procedures. • Ensure all prescriptions are clinically authorised prior to dispensing. • Select, label and assemble medicines accurately. • Perform final accuracy checks where appropriately trained and authorised. • Ensure all dispensed medicines are correctly labelled and packaged. • Deal with patient medication queries within the limits of the role, referring to a pharmacist or GP where appropriate. Stock Control • Order and receive pharmaceutical stock. • Check deliveries against orders. • Rotate stock using expiry dates. • Remove expired or damaged medicines promptly. • Maintain adequate stock levels to meet patient demand. • Ensure medicines are stored correctly, including maintaining the cold chain where applicable. Patient Care • Provide a professional, courteous and confidential service to patients. • Respond to telephone and face-to-face enquiries relating to prescriptions and dispensing. • Explain medication collection procedures to patients. • Escalate any concerns regarding prescriptions or patient safety to the appropriate clinician. Administration • Maintain accurate dispensing records using the clinical computer system. • Process repeat prescriptions in accordance with practice procedures. • Record batch numbers and expiry dates where required. • Complete all necessary documentation relating to dispensing activities. • Support prescription reconciliation and audit activities. Safety and Quality • Comply with all Standard Operating Procedures (SOPs). • Adhere to medicines legislation and NHS guidance. • Report dispensing errors, near misses and significant events in line with practice policy. • Participate in audits and quality improvement initiatives. • Ensure compliance with infection prevention and control procedures. Team Working • Work collaboratively with GPs, nurses, reception and administration staff. • Support colleagues during periods of annual leave or sickness. • Attend team meetings and mandatory training. • Contribute to the continuous improvement of dispensary services. General Responsibilities • Maintain patient confidentiality and comply with GDPR and Data Protection legislation. • Work in accordance with CQC Fundamental Standards. • Comply with all Health and Safety policies. • Complete mandatory training. • Promote equality, diversity and inclusion. • Undertake any other reasonable duties appropriate to the role.