Medical Receptionist

The duties and responsibilities undertaken by the practice reception team will be varied dependent on current and evolving practice workload and staffing levels. To book patient appointment requests by telephone and in person following practice procedures. To book patient appointments into the Huddersfield Extended Access Service Hub. To ensure all messages are dealt with efficiently and appropriately and cascaded to the relevant person. To take requests from members of the public wishing to become patients issuing the appropriate information and application forms and advising them of the new patient application process. To be confident in arranging an ambulance in an emergency after taking details of the request and relaying accurate information to the emergency services over the telephone. To be able to process repeat prescription requests accurately in accordance with practice guidelines. To scan and attach documents onto the patients electronic medical record accurately in accordance with practice procedures. To process electronic referrals via the Locala website to the District Nursing Team. To process data entry onto patient medical records, always ensuring accuracy and security of data. Provide refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping kitchen areas clean and tidy. As practice processes change under the direction of NHS England etc. duties and responsibilities will evolve, and it is expected that the post-holder will undertake training in order to participate and be competent in a wide range of activities. Job description Job responsibilities The duties and responsibilities undertaken by the practice reception team will be varied dependent on current and evolving practice workload and staffing levels. To book patient appointment requests by telephone and in person following practice procedures. To book patient appointments into the Huddersfield Extended Access Service Hub. To ensure all messages are dealt with efficiently and appropriately and cascaded to the relevant person. To take requests from members of the public wishing to become patients issuing the appropriate information and application forms and advising them of the new patient application process. To be confident in arranging an ambulance in an emergency after taking details of the request and relaying accurate information to the emergency services over the telephone. To be able to process repeat prescription requests accurately in accordance with practice guidelines. To scan and attach documents onto the patients electronic medical record accurately in accordance with practice procedures. To process electronic referrals via the Locala website to the District Nursing Team. To process data entry onto patient medical records, always ensuring accuracy and security of data. Provide refreshments for staff and visitors as required, loading and emptying the dishwasher and keeping kitchen areas clean and tidy. As practice processes change under the direction of NHS England etc. duties and responsibilities will evolve, and it is expected that the post-holder will undertake training in order to participate and be competent in a wide range of activities.