Dispenser

To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To promptly forward all invoices and dispensary related correspondence to the practice manager or dispensary manager according to practice policy. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order. To take prompt action in response to any drug alert bulletins that may be received from time to time To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook. To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Preferred Knowledge & Skills Stock levels, usage tracking and re-ordering arrangements Analytical skills Competent IT skills Good telephone manner, even when under pressure Excellent communication skills Clear and concise Enthusiastic, honest and reliable Ability to prioritise work to ensure deadlines are met Ability to resolve problems & work with colleagues to implement solutions Experience of delivering an excellent service to patients in a pressurised environment Experience in handling confidential information Experience working under indirect supervision An understanding of the need for strict confidentiality and adherence to policies and procedures Job description Job responsibilities To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To promptly forward all invoices and dispensary related correspondence to the practice manager or dispensary manager according to practice policy. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order. To take prompt action in response to any drug alert bulletins that may be received from time to time To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook. To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Preferred Knowledge & Skills Stock levels, usage tracking and re-ordering arrangements Analytical skills Competent IT skills Good telephone manner, even when under pressure Excellent communication skills Clear and concise Enthusiastic, honest and reliable Ability to prioritise work to ensure deadlines are met Ability to resolve problems & work with colleagues to implement solutions Experience of delivering an excellent service to patients in a pressurised environment Experience in handling confidential information Experience working under indirect supervision An understanding of the need for strict confidentiality and adherence to policies and procedures