Medical Receptionist

As a Receptionist, you will be responsible for a range of patient-facing and administrative tasks including: Greeting, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Providing general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Answering telephone calls and dealing with face to face enquiries. Scheduling appointments for patients. Dealing with all requests in an efficient and courteous manner. Screening enquiries for the doctors and medical staff. Registering new patients at the surgery. Accurately collecting information and personal details about patients. Updating the surgery's computer system with appointments and personal details. Receiving urine and blood samples and sending them off to hospital laboratories. Contacting patients as requested by the clinical team. Maintaining a clean reception and waiting area to show a professional image. Job description Job responsibilities As a Receptionist, you will be responsible for a range of patient-facing and administrative tasks including: Greeting, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Providing general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Answering telephone calls and dealing with face to face enquiries. Scheduling appointments for patients. Dealing with all requests in an efficient and courteous manner. Screening enquiries for the doctors and medical staff. Registering new patients at the surgery. Accurately collecting information and personal details about patients. Updating the surgery's computer system with appointments and personal details. Receiving urine and blood samples and sending them off to hospital laboratories. Contacting patients as requested by the clinical team. Maintaining a clean reception and waiting area to show a professional image.