Facilities Administrator

Facilities Administrator (Remote) – 5 Month Fixed-Term Contract Salary: £25,000 Pro Rata Location: Home-Based Hours: Monday–Friday | 9am–5pm or 9am–3pm (dependant on workload/ candidate's speed) Are you an organised and personable administrator who enjoys helping others and making a difference? We are recruiting for a Facilities Administrator to join a supportive team on a 5-month fixed-term contract, with a strong possibility of extension. Working remotely, you will play a key role in supporting residents across multiple sites, ensuring regular welfare contact is maintained and any concerns are escalated appropriately. The Role As a Facilities Administrator, you will be responsible for maintaining regular contact with residents, updating systems accurately and supporting the wider facilities team with administration and communication tasks. Key duties will include: • Conducting scheduled wellbeing and welfare calls with residents. • Maintaining accurate records of all conversations and actions taken. • Following safeguarding processes when residents cannot be contacted. • Liaising with next of kin, hospitals or other relevant contacts when required. • Raising maintenance, housing, or welfare concerns with the appropriate team. • Updating internal databases and systems. • Supporting the wider facilities team with general administration duties. • Managing and prioritising workloads independently while working remotely. About You We're looking for someone who is: • Experienced in administration, customer service or a similar office-based role. • Confident communicating with a wide range of people over the telephone. • Organised and detail-oriented, with strong record-keeping skills. • Comfortable using Microsoft Office, spreadsheets, Teams and internal systems. • A proactive problem solver with good judgement. • Self-motivated and able to work effectively from home. • Empathetic, professional, and customer-focused. What's on Offer? £25,000 pro rata salary. • Flexible working hours (9am–5pm or 9am–3pm). • Home-based role. • Company laptop and work phone provided. • Supportive team environment. • Potential for contract extension and longer-term opportunities. Additional Information • Reliable home internet connection is essential. • Driving licence and access to a vehicle are essential due to if the role is extended this will be needed. • Interviews will be held via Microsoft Teams W/C 13/07/26 • Start date preferred: 20th, or alternatively 27th if laptop and phone not ready by then. If you are a confident administrator who enjoys supporting people and working independently, we'd love to hear from you. Apply today with your up-to-date CV attached or email it directly to