Job description
Our client is seeking a technically strong and driven Facilities Manager to oversee operations at a high-spec, large-scale residential asset (320+ units and 13,000+ sq ft of commercial space) within the rapidly growing Build-to-Rent sector.
Working closely with senior operational leadership, you will take full ownership of the building's performance, ensuring seamless day-to-day operations, exceptional resident experience, and full compliance across all M&E systems and statutory requirements. This is a high-impact, visible role where you will lead on-site teams, manage contractors, and drive operational excellence.
This is a fantastic opportunity for someone who enjoys running a building end-to-end, combining technical expertise with team leadership and a customer-focused mindset. If you thrive in fast-paced environments and want to play a key role in delivering best-in-class living standards, this role offers real ownership, progression, and impact.
Key Responsibilities:
• Take full ownership of building operations, including all hard services, compliance, and maintenance delivery
• Lead and manage a team of on-site technicians to ensure high performance and efficiency
• Oversee and deliver PPM programmes and reactive maintenance, ensuring full statutory compliance
• Manage contractors, suppliers, and service partners, ensuring strong performance and value delivery
• Monitor building systems (HVAC, electrical, water, BMS) to maintain optimal performance
• Act as a key point of contact for residents, ensuring issues are handled quickly and professionally
• Produce regular operational and compliance reports for internal stakeholders
• Drive continuous improvements in asset performance, efficiency, and service delivery
Your Requirements:
• Proven experience as a Facilities Manager / Maintenance Manager within residential, BTR, PBSA, or hospitality environments
• Strong technical background with working knowledge of M&E systems, HVAC, and building services
• Experience managing PPMs, compliance frameworks, and contractor delivery
• Confident leading teams and managing day-to-day building operations
• Strong organisational and problem-solving skills with the ability to prioritise effectively
• Resident-focused mindset with excellent communication and stakeholder management skills
• Comfortable working in a hands-on, site-based environment with full operational responsibility
Why Apply?
• High level of autonomy and ownership over a flagship residential asset
• Opportunity to work within one of the fastest-growing sectors in real estate (Living/BTR)
• Join a well-established operator with a strong reputation for quality and service
• Clear opportunity to make a visible impact on resident experience and building performance