Field Engineer- IT & Telecoms

Field Engineer – IT & Telecoms Blackburn (Office & Field-Based – North West / UK Wide) | Full-Time Who are ClaritelClaritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum. We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience. About the RoleWe are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site. The role also includes office-based project work and additional support to the service desk. The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits. Key Responsibilities • Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre) • Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP) • Build out cabinets/racks and ensure professional cable management • Conduct site surveys and recommend improvements • Diagnose and resolve on-site technical issues • Support installations, upgrades, and relocations • Communicate clearly with clients and provide excellent service What We're Looking For • Strong technical knowledge of IT, networking, and cabling • Excellent problem-solving skills • Ability to work independently • Strong communication and customer service skills • High attention to detail Desirable Experience • Field engineering and cabling experience • Experience within an MSP background • Strong Windows, networking, and VoIP knowledge • Exposure to cybersecurity and best practices Additional Requirements • Full clean UK driving licence • Clean DBS check • Willingness to travel and work flexible hours